Ministry of Health requests to remove information about ByHeart milk contaminated with bacteria causing food poisoning on Lazada platform

The Food and Drug Administration recommends stopping the use of ByHeart Whole Nutrition milk due to the risk of botulism. Infants with symptoms should be taken to a doctor immediately. Follow the latest information about this product to protect your family's health.

On November 21, the Department of Food Safety - Ministry of Health sent a document to the Department of E-commerce and Digital Economy - Ministry of Industry and Trade on the management of functional food business on e-commerce.

According to the Food Safety Administration, on November 19, 2025, the international food safety agency system (INFOSAN) announced an ongoing case of infant botulism poisoning in the United States related to the consumption of contaminated ByHeart Whole Nutrition Infant Formula.

As of November 17, 2025, the US Centers for Disease Control and Prevention (CDC) has reported 23 suspected and confirmed cases across 13 states, all of whom have required hospitalization.

Parents and caregivers in the United States are advised to immediately stop using any ByHeart Whole Nutrition Infant Formula products, including all lot numbers, all can sizes, and single-serve packages.

On the afternoon of November 20, ByHeart milk suspected of causing poisoning in the US was still being sold on e-commerce platforms in Vietnam. Photo: Screenshot

Currently, ByHeart Inc, USA (manufacturer) is voluntarily recalling all batches of ByHeart Whole Nutrition Infant Formula on the market.

To ensure the health of consumers, the Department of Food Safety has issued Official Dispatch No. 2347/ATTP-SP dated November 20, 2025 to the Department of Health , Department of Food Safety, and Food Safety Sub-Departments of provinces and cities to urgently implement a number of contents, including reviewing the registration of declarations and self-declarations for the formula milk product ByHeart Whole Nutrition Infant Formula produced by ByHeart Inc., USA;

Work with the company that announced the ByHeart Whole Nutrition Infant Formula product (if any), request the company to notify distributors and consumers to stop using the product and recall it according to the manufacturer's recommendations, report (quantity imported, quantity sold, quantity remaining) and propose measures to handle these product batches.

At the same time, we are informing consumers not to use all batches of ByHeart Whole Nutrition Infant Formula products mentioned above.

The Food Safety Department said that some e-commerce platforms and e-commerce applications in Vietnam such as Lazada,... are selling ByHeart Whole Nutrition Infant Formula milk products.

Therefore, the Food Safety Department requests the Department of E-commerce and Digital Economy to request e-commerce platforms and e-commerce applications to remove the above product information to ensure consumer health and resolve customer complaints and suggestions (if any).

Regarding this milk product, the US Food and Drug Administration (FDA) said that ByHeart Inc. has recalled two milk lots with numbers 206VABP/251261P2 and 206VABP/251131P2, after many children had to be hospitalized because of using products from these two lots. ByHeart products are sold online and at many retail chains, accounting for about 1% of the total US formula market share.

Parents and caregivers in the US are advised to immediately stop using ByHeart Whole Nutrition Infant Formula products, including all lot numbers, all can sizes and single-serve packages.

Thoroughly clean all utensils that have come into contact with milk. Children who have consumed milk and show signs of poor sucking, muscle weakness, difficulty swallowing, or decreased expression should be taken to the doctor immediately.

Source: https://suckhoedoisong.vn/bo-y-te-de-nghi-go-bo-thong-tin-sua-byheart-nhiem-khue-gay-ngo-doc-tren-san-lazada-169251121172358382.htm