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At the Asia PE-VC Forum, Mr. Kelly Wong, CEO of VNG, emphasized that profit is very important, but it is also necessary to consider the actual situation of each stage of business development.

In the discussion session “Enterprise corner – Of balancing runway, bottom line and ambitions”, Mr. Kelly and international speakers discussed how businesses balance growth and profits, between capital to maintain operations and the decision to expand investment. This is always a difficult problem for every business, especially when industry trends are fluctuating.

“Revenue quality and earnings quality are vital, but scalability is equally important,” said Mr. Kelly.

For VNG, the key approach is always to be realistic and disciplined: Whether expanding or investing, it is always necessary to set a clear timeline, ensuring that every investment can prove its feasibility, increase scale and be profitable within three years.

Currently, VNG focuses on four core business segments: online games, connection platforms, fintech and digital businesses. Mr. Kelly said that at the corporate level, VNG focuses on profit as a measure of efficiency, which is also a commitment to shareholders. However, each business segment at VNG will have different levels of priority for profit targets, depending on each stage of product development.

When asked about investment orientation, Mr. Kelly said that the two factors that directly impact VNG's strategy are user trends and long-term technology trends.

“We always focus on what users really care about — from content, features to tools, and closely monitor long-term trends. AI is one of the trends that can fundamentally change the way people work and live, as well as the way the world operates. This is also the fourth major technology wave, after computers, mobile and smartphones. Currently, VNG is also actively integrating AI tools into the workflow to improve capacity and efficiency. However, we need to focus on what users really care about and which technology trends can bring sustainable value to them,” Mr. Kelly emphasized.

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Mr. Kelly Wong, CEO of VNG, emphasized that AI is the fourth major wave of technology, after computers, mobile phones and smartphones.

In addition to Mr. Kelly Wong's discussion session, within the framework of the event, at the discussion session "The Next Frontier for SE Asia's Fintechs: Who is built to last?", Mr. Tran Ba ​​Khoi Nguyen, Chairman of Zalopay, also shared about how businesses realize the philosophy of "building to last".

Mr. Nguyen said that after 7 years of operation, Zalopay has developed from a simple e-wallet into an open financial platform with more than 16 million users, providing a diverse range of services with payment, savings and lending products.

“The reason we can continue to “survive” year after year is because we want to build products that users love. Love for a product cannot be bought with money, but only when users really want to come back,” Mr. Nguyen said.

According to Mr. Nguyen, Zalopay's core indicator is not the total transaction value or revenue, but the user retention rate: "We evaluate the rate not simply by the frequency of return, but by whether users continue to use the product when there are no promotions or incentives. For us, that is the clearest evidence that we are building a product that users really love and are willing to pay for."

In addition to products, Mr. Nguyen believes that increasing cooperation is also a factor that helps businesses operate sustainably. Instead of considering banks as “competitors,” Zalopay proactively cooperates with them to expand users and markets. “I believe that fintech in Vietnam is still in its infancy, and this is the fastest way to develop together,” Mr. Nguyen affirmed.

Source: https://vietnamnet.vn/ceo-vng-loi-nhuan-can-tiep-can-theo-tung-giai-doan-thuc-te-2442331.html