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How does the word "Peace of Mind" in Kinh Hai Trieu's slogan represent?

The slogan “The Right to Peace of Mind” is what is deeply imprinted in the minds of customers when mentioning Hai Trieu Glass. So how does this retail chain ensure the word “Peace of Mind”?

Báo Cần ThơBáo Cần Thơ09/06/2025

Hai Trieu Glass ensures "Peace of Mind" before the purchasing process.

Hai Trieu Glass not only inherits the legacy in strategy building and operations from Hai Trieu Watches, but also inherits the reputation built over nearly 4 decades.

Understanding the growing demand for fashion items in general and glasses in particular, Hai Trieu Glasses brings customers products from 30+ world-famous brands. All are genuine and must undergo a strict quality control process carried out by Hai Trieu Glasses' team.

CMO Hai Trieu Glass once shared: “When customers have a need, it is the most valuable stage to conquer them”. Therefore, the brand focuses on building a professional and meticulous website system. Here, customers can find all information about the product through detailed review content and in-depth knowledge about the field of glasses.

The world of genuine glasses at the official website: Hai Trieu Glasses

Customers find many world famous brands on the website Kinh Hai Trieu

During the process of learning about the product, Hai Trieu Glass's consulting team will always accompany to support and answer customers' questions. The motto of being quick and concise and giving advice that customers want to hear is the top goal of the staff here.

According to internal statistics: More than 90% of customers are satisfied when buying glasses at Hai Trieu Glasses - See the reason now!

“Peace of mind” during the purchasing process

Customer "Peace of Mind" at Kinh Hai Trieu is guaranteed through two factors: Grade 1 product quality and distinct high-class service.

First, Hai Trieu Glasses carefully selects the brands for sale, ensuring that all products are manufactured by the "empires" in the world's eyewear industry. It is not too difficult to find typical brands such as Agog, Gucci, RayBan, Versace, Dior, Essilor, Rodenstock or Zeiss,... at Hai Trieu.

Second, this retail chain also has a strong investment in improving the quality of its stores. It is known that the "newbie" in the eyewear industry invests more than half a million USD in each store, mainly focusing on building a luxurious and classy shopping space with an advanced machinery system.

Hai Trieu Glass invests in building a luxurious and classy shopping space

Hai Trieu also focuses on building a standard service culture for showroom staff. Customers can feel the warmth and thoughtfulness of the staff. They do not rush to close the deal but patiently explain each product and advise to suit the customer's needs.

Even for eye technicians, you also have a standard time of about 5 - 10 minutes to discuss and ask about the customer's habits before starting the measurement steps. This is also the factor that 99% of customers are satisfied with when choosing to buy genuine glasses at Hai Trieu.

“Peace of mind” after purchase

A brand's thoughtfulness is not only limited to the in-store shopping experience, but also reflected in the way they take care of their customers after purchase. With Hai Trieu Glass, the brand ensures "The Right to Peace of Mind" through special warranty and after-sales policies:

Experience before deciding : You have 2-7 days to try on temporary lenses (correctly measured) to check adaptability. If there are any problems, Hai Trieu will support re-measuring eyes and adjusting parameters before completing the official lenses.

6-month vision warranty policy - only in Vietnam: If within the first 6 months, your eyes change in degree, feel uncomfortable with your current vision or have difficulty adapting to multifocal glasses, you will be checked and replaced with new lenses for free (1 time) without having to worry about any additional costs.

1-year frame warranty: Guaranteed free repair or complete replacement if there is a manufacturer defect (broken weld, spring loses elasticity).

Warranty policy is a factor that helps Hai Trieu Glass customers always feel secure when shopping.

In addition, Hai Trieu Glass's Happy Call team will proactively call customers to check their satisfaction after purchase. All questions are answered quickly and enthusiastically. From there, customers always feel the brand's companionship throughout their shopping journey.

It is no coincidence that a “newbie” like Kinh Hai Trieu has made great strides in development. It all comes from the brand’s dedication and meticulousness in the process of creating peace of mind for customers.

Hai Trieu Glasses - Shop for genuine glasses with 100,000 best-selling models

Website: https://lanhhaitrieu.com

Hotline: 1900 6777

Source: https://baocantho.com.vn/chu-an-tam-trong-slogan-cua-kinh-hai-trieu-the-hien-ra-sao-a187326.html


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