
Promote efficiency
Quang Nam Land Registration Office (LDRO) was established under Decision No. 3515 dated September 30, 2015 and reorganized under Decision No. 3568 dated December 3, 2021 of Quang Nam Provincial People's Committee.
The Registration Office and 18 branches currently have 357 officers and employees, including 100 officers (40 leaders) and 257 labor contracts.
Currently, the Land Registration Office and 7 branches have their own headquarters, the remaining 11 branches are arranged to work in the district administrative center or with the Department of Natural Resources and Environment.
Regarding the unit's electronic one-stop software, for the land records electronic transaction management subsystem (iLIS), administrative procedures and electronic processes have been configured according to each step of land processing according to regulations; interconnected configuration according to electronic transfer forms; linked file processing statuses: pause, request for additional information, return results; updated land price list codes, house prices according to regulations and linked electronic tax information transfer.

During the period of 2020 - 2023, the Provincial Land Registration Office received 415,130 applications, processed 404,657 eligible applications, of which the number of overdue applications was 27,821, accounting for 6.9%.
According to the assessment of the Provincial People's Committee, the organizational model of the Land Registration Office and its branches has promoted efficiency and positivity in the work of directing, managing and operating centrally, ensuring the implementation of administrative procedures on land according to a unified, synchronous and increasingly professional process.
Land records in the province are resolved synchronously, significantly reducing the situation where each locality has different understanding and application; the rate of late records has gradually decreased over the years...
Difficulties need to be resolved soon
Besides the achieved results, recently the Land Registration Office and its branches still have delays in handling administrative procedures related to land due to a number of objective and subjective reasons.
According to Director of the Provincial Land Registration Office Pham Cong Chung, due to historical factors and changes in land law regulations over time, the work of establishing and managing land records in many localities has shortcomings and difficulties in determining the origin of land use, determining and re-recognizing residential land area for cases where the Land Use Right Certificate states the purpose of use as "residential land", symbol "T" or "residential land + garden".
The settlement of land records established according to Directive 299 dated November 10, 1980 of the Prime Minister but not yet approved and cases without land records established according to Directive 299 take a lot of time.
The staff of the Department of Natural Resources and Environment has not been recruited enough according to the assigned staffing quota, professional qualifications are uneven, the staff of cadastral and construction officers at the commune level is arranged in small numbers (some localities only arrange 1 staff) while the workload is large...

In particular, the situation of some legal documents overlapping and not being specifically guided leads to inconsistent application between sectors and branches of the Land Registration Office.
Therefore, in some cases, there is a shift in responsibility between the Department of Natural Resources and Environment and its branches regarding the authority to handle some land records, specifically: issuing certificates for the first time, re-recognizing residential land area, confirming planning before dividing plots...
According to the leaders of the Provincial Registration Office, in the past, there have been some difficulties and problems regarding personnel and finance of the Registration Office and its branches, which need to be resolved soon by all levels and sectors.
Regarding personnel work, the appointment and reappointment of branch leaders in some cases encountered obstacles because on-site officials did not meet the required standards (due to not being appointed to the Land Survey Officer rank III). With the current number of officials, each branch has an average of 3-4 officials (including leaders), which is too few personnel...
According to the approved job position project in 2023, the staff quota of the Registration Office is 186 people. While the current staff is 100 people, of which 40 are leaders and 60 are employees.
To meet the requirements of the task, the Registration Office signs indefinite-term contracts with workers who meet professional qualifications and public ethics to supplement the 86 missing targets compared to the project...
In 2024, strengthen human resources
At the working session last weekend to remove difficulties, improve the capacity and efficiency of the Quang Nam Land Registration Office and its branches in the coming time, alternate member of the Party Central Committee, Secretary of the Provincial Party Committee Luong Nguyen Minh Triet requested the Provincial People's Committee and departments to focus on consolidating, arranging and perfecting the system of the Land Registration Office and its branches, completing the civil servant recruitment exam by the third quarter of 2024 and consolidating and perfecting the leadership positions of the branches by the end of 2024.
The Provincial Party Secretary requested the Provincial People's Committee to urgently direct the review and adjustment of coordination regulations between the Land Registration Office and departments, branches and localities in handling land administrative procedures in a specific direction, clearly defining the authority and responsibility of each relevant agency, unit and locality in receiving, transferring and handling... to avoid the situation of shirking responsibility.
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