This year's competition was launched in May 2025, attracting more than 800 candidates across the country to compete in 5 categories: Customer Relations Officer, Service Advisor, Body Repair Technician, Paint Technician and Spare Parts Staff. After round 1 - preliminary theory and round 2 - theory and practice, the competition found the 45 best representatives across the country to advance to the final round. On October 17, 2025, 45 "golden faces" gathered at HVN's headquarters to compete, affirm their abilities as well as share their skills and practical work experience.
The competitions were conducted in a variety of formats, creating conditions for candidates to fully demonstrate their strengths. Starting with the Theory test with multiple choice and essay questions, covering many areas of knowledge in customer care, engineering or spare parts respectively. In a limited time, candidates demonstrated solid professional knowledge and competed fiercely in information processing speed.
The situation handling skills competitions and practical exams created conditions for candidates to demonstrate their ability to handle situations quickly and skillfully apply knowledge in practice. This was also the competition that left strong impressions on all members of the Organizing Committee.
In addition, candidates also have the opportunity to demonstrate their confidence, customer perspective as well as new initiatives at work through an attractive but equally stressful speaking competition.
After a full day of competition under the impartial evaluation of the Jury, the Final Round of the Excellent Customer Service Staff Competition has found the 15 best faces for 5 categories of Distributors. Specifically as follows:
STT | Contest categories | Prize | Candidates | Distributor | |
1 | Customer Relations Officer | First prize | SH Mode standard red version | Dao Hoang Anh Vy | Honda Auto Da Nang – Cam Le |
Second prize | Air Blade 125 standard version black silver | Hong Tieu Vy | Honda Auto Saigon – Cong Hoa | ||
Third prize | Vision standard black and white version | Hoang Thi Thuy Trieu | Honda Auto Quang Nam – Tam Ky | ||
2 | Service Advisor | First prize | SH Mode standard red version | Nguyen Ngoc Minh Chuyen | Honda Auto Binh Duong – Thuan An |
Second prize | Air Blade 125 standard version black silver | Lam Hoang Long | Honda Auto Saigon – Cong Hoa | ||
Third prize | Vision standard black and white version | Phung Quoc Nhuan | Honda Auto Khanh Hoa – Nha Trang | ||
3 | Auto body repair technician | First prize | SH Mode standard red version | Duong Quang Trung | Honda Auto Dong Thap – Cao Lanh |
Second prize | Air Blade 125 standard version black silver | Pham Thanh Phong | Honda Auto Binh Duong – Thuan An | ||
Third prize | Vision standard black and white version | Nguyen Trung Thang | Honda Auto Hanoi – My Dinh | ||
4 | Paint technician | First prize | SH Mode standard red version | Tran Van Hai | Honda Auto Saigon – Cong Hoa |
Second prize | Air Blade 125 standard version black silver | Nguyen Van Khuong | Honda Auto Thanh Hoa – Le Loi Avenue | ||
Third prize | Vision standard black and white version | Nguyen Dinh Thiet | Honda Tay Ho Auto | ||
5 | Spare Parts Staff | First prize | SH Mode standard red version | Nguyen Dang Diep | Honda Auto Phu Tho – Viet Tri |
Second prize | Air Blade 125 standard version black silver | Nguyen Tat Vuong | Honda Auto Nghe An – Vinh | ||
Third prize | Vision standard black and white version | Ton That Vinh Hieu | Honda Auto Da Nang – Cam Le |
In addition, HVN also awarded 30 Consolation prizes of Smart Watches to the contestants.
Through the Contest, HVN hopes to improve the quality of services at the Auto Distributor system nationwide, increasing the experience and satisfaction of customers. HVN believes that with careful preparation and the dedication of the staff, HVN will continue to affirm its position and solid trust in the hearts of customers.
Thank you very much
Honda Vietnam Company
Source: https://www.honda.com.vn/xe-may/tin-tuc/honda-viet-nam-to-chuc-thanh-cong-hoi-thi-nhan-vien-dich-vu-khach-hang-xuat-sac-cho-cac-nha-phan-distributor-honda-oto-tren-toan-quoc
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