Cultural features in building two-level local government

In the process of innovation and modernization of the state administration, the grassroots government is not only the executive apparatus, but also plays a key role in directly connecting, serving and accompanying the people, carrying typical cultural values: close to the people, understanding the people, for the people.

Hanoi Moi newspaper reporters have captured authentic images, rich in humanity and imbued with cultural identity in the process of local authorities performing their management functions and serving the people and community.

Staff of the Hanoi City Public Administrative Service Center guide people to use virtual robots to advise on administrative procedures.

Phuc Thinh ward public administrative service point is always ready to help people with administrative procedures.

From August 1, people and businesses when carrying out administrative procedures at branches of the City Public Administration Service Center and Public Administration Service Points in Hanoi can use many free utilities.

This change clearly demonstrates a shift in administrative thinking - from "management" to "service", creating a more positive and closer experience for the people.

Hanoi city police officers and soldiers help people in the area with online passport renewal procedures and online driver's license renewal procedures.

Tay Ho ward public administrative service point is always ready to serve people coming to do administrative procedures.

More than 15,000 young volunteers from the capital are present at branches of the City's Public Administration Service Center and Public Administration Service Points to help people quickly access and use online public services.

The staff at the City Public Administration Service Center and Public Administration Service Points in Hanoi are making every effort to fulfill the criteria of building a government that serves the people, understands the people, and is for the people.

Source: https://hanoimoi.vn/net-van-hoa-trong-xay-dung-chinh-quyen-dia-phuong-hai-cap-711628.html