Bank staff prevent money transfer scam | QUANG NAM ONLINE NEWSPAPER

On May 17, Agribank staff at Phuoc Son district branch quickly helped people prevent a fraud of transferring 200 million VND.

Agribank warns customers to be cautious and avoid fraudulent tricks. Photo: VIET QUANG

HTS customer residing in Phuoc Kim commune (Phuoc Son) went to Agribank Phuoc Son district branch to withdraw savings and transferred 200 million VND to an individual account opened at Techcombank branch.

Receiving and consulting the customer is transaction officer Phan Thi Quynh Nhi. Through the exchange, the HTS customer said that she transferred money for her child to build a house, however, through observation, Ms. Nhi noticed that the customer had many unusual signs. As an officer who has been equipped with knowledge of crime prevention in payment, especially having read many articles warning of high-tech fraud crimes, Ms. Nhi suspected that this was a scam, so she decided to ask the customer to learn more. Ms. Nhi told about the situation when she started talking to the customer: "Yes, Ms. S. transferred money for her child to build a house? Because many people have been scammed today, so I asked carefully. The scammers pretend to be all kinds of people, ma'am". Hearing that, Ms. S. replied: "You transfer the money to the police, otherwise they will arrest you for investigation...". Seeing that, Ms. Nhi believed that this was a scam, she said: "If it were real police, they would invite you to the headquarters to work, not contact you by phone and ask you to transfer money. You have been scammed".

After a while of chatting, Ms. S. shared more: "The subject asked her to absolutely not disclose any information to the bank staff and threatened her to transfer money quickly." After that, the subject continuously called to urge her, each time calling a different number (a total of 11 phone numbers called in a period of more than 1 hour with more than 40 calls).

After Ms. Nhi explained and analyzed in detail, Ms. S. happily exclaimed: "Luckily, my savings are still there. If I hadn't met you, I would have lost everything. Thank you, transaction officer of Agribank Phuoc Son district branch."

Through the above story, Agribank Quang Nam recommends that customers and people raise their vigilance; absolutely do not perform and follow the instructions of subjects claiming to be police agencies, tax agencies, banks... threatening, asking for financial proof, transferring money to accounts, logging in to strange links... via phone, social networks. This is a common form of fraud today to appropriate people's assets.

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