Vinfast opens its 350th service workshop - owns the largest after-sales network in Vietnam

VinFast 's 350th auto repair and maintenance service workshop is located at VinFast Loc Linh 3S Dealer (Tu Son, Bac Ninh), with a total area of 4,500 m2, meeting global 3S standards and fully meeting VinFast's strict requirements. The workshop is equipped with the most modern machinery today, including error diagnostic equipment, 3D steering calibration machine, brake force calibration machine, environmentally friendly water-based paint mixing line...

With a maintenance capacity of about 80-100 vehicles/day, VinFast Loc Linh service workshop not only meets the needs of current customers, but is also ready for a breakthrough growth phase in the future, when the number of VinFast vehicles sold on the market increases.

The opening of the 350th service workshop demonstrates VinFast's impressive network expansion over the past year. From the milestone of 200 service workshops at the end of 2024, it is expected that by the end of this year, VinFast will reach 400 service workshops nationwide, ensuring perfect response to all customer needs, from periodic maintenance, minor repairs to higher levels of repair.

Notably, among the 350 VinFast service workshops that have been in operation up to now, many workshops and showrooms have been converted from repair and sales facilities for internal combustion engine vehicles of foreign brands. This is evidence of the strong shift from gasoline vehicles to electric vehicles in the Vietnamese market, and also reflects the trust and consensus of dealer investors with VinFast in particular and the future of electric vehicles in general.

Ms. Duong Thi Thu Trang - Deputy General Director of Sales and Marketing VinFast Global shared: “VinFast's continuous breaking of sales records in recent times has led to an increasing demand for vehicle maintenance, repair and servicing in the coming time. With the philosophy of "Putting customers at the center", and a strong commitment to accompany dealer partners, we will continuously expand the network and upgrade service quality to bring the highest satisfaction to customers, creating a solid foundation for the development of electric vehicles and promoting green transformation in Vietnam".

With two factories in Hai Phong and Ha Tinh , spare parts warehouses located in 3 regions and a dense network of service workshops in the provinces, VinFast is the first and only car company in Vietnam to date to commit to providing spare parts within a maximum of 24 hours. VinFast is also the pioneer car company to apply a cash support policy for customers if the repair time is longer than the commitment. In addition, in cases where the car battery or engine needs to be repaired, VinFast will support customers to borrow a replacement battery or car during the waiting period.

As one of the three core values of the brand, “Excellent after-sales service” is always invested and developed by VinFast to bring the best experience to customers during the entire process of using the product. The best warranty and after-sales policy in the market is also a testament to the philosophy of “Putting customers at the center” that VinFast always upholds in all activities./.