Post offices synchronize new and old addresses to avoid disruption and additional costs for people.

Vietnam Post has proactively deployed a series of solutions to ensure uninterrupted service. Photo: Vietnam Post

From July 1, the whole country will rearrange its administrative units, reducing the number of provinces and cities from 63 to 34. This change entails adjusting the names, administrative codes and locations of thousands of communes and wards.

With nearly 13,000 service points nationwide, the software system, address data and delivery routes are all updated synchronously, preventing lost mail or address confusion.

Customers do not need to worry if they are not sure about the new address - because both the old and new addresses are accepted and processed correctly by the system. People do not have to re-declare, do not have to update and do not incur additional costs.

Social security payments, social insurance, public administration, etc. are still guaranteed to operate smoothly as usual.

Vietnam Post has developed an automatic conversion tool between old and new addresses https://diachi.vnpost.vn, allowing users to use both types of addresses. Photo: Vietnam Post

To avoid interruptions and errors in the processing of mail, Vietnam Post has developed an automatic conversion tool between old and new addresses https://diachi.vnpost.vn, allowing users to use both types of addresses.

This tool allows flexible order processing, even with Excel files or API connections. Currently, the tool has been integrated directly into the My Vietnam Post application.

Mr. Nguyen Hong Long, Director of the Network Operation Center, said that Vietnam Post currently owns a database with more than 23 million addresses that have been built, collected and standardized over many years. This is an important foundation to help the Corporation effectively deploy solutions to adapt to changes in administrative boundaries from July 1, 2025.

All operational software such as receiving, sorting, routing and delivering mails were upgraded synchronously to suit the new territory. The Corporation tested the system nationwide and trained 100% of employees and postmen at service points to master the process of handling addresses according to the new list.

At the same time, people are also guided directly at transaction points or via the official application, website, and social network of the Post Office.

Source: https://hanoimoi.vn/buu-dien-dong-bo-dia-chi-moi-cu-de-khong-gian-doan-phat-sinh-chi-phi-cho-nguoi-dan-707802.html