Criteria for evaluating state agencies according to KPI

The Ministry of Interior recently submitted to the Ministry of Justice for review a draft decree regulating the evaluation and ranking of the quality of state administrative agencies and civil servants.

One new aspect of the draft decree is the addition of regulations on evaluating and ranking the quality of state agencies, thereby perfecting the evaluation mechanism, improving quality and efficiency, linking it to the responsibility of the head of the agency, and meeting practical requirements.

The Ministry of Interior proposes that this be done periodically every year. The quality assessment and ranking should be completed before December 15th of each year. In special cases, as stipulated by the competent authority, it should be completed before January 15th of the following year.

The total score is 100 points, based on two groups: general criteria (30 points) and criteria for task performance results (70 points).

Các chỉ số về chuyển đổi số; tiến độ giải quyết hồ sơ, thủ tục hành chính... cho người dân, doanh nghiệp, sẽ được đưa vào để đánh giá cơ quan, tổ chức hàng năm. — Indicators related to digital transformation, progress in processing applications and administrative procedures for citizens and businesses, will be included in the annual evaluation of agencies and organizations.

The general criteria focus on factors related to the agency's competence, discipline, and order. Specifically, this includes adherence to work regulations, internal rules, and work procedures; building internal unity; practicing frugality, combating waste, preventing corruption, and maintaining ethical conduct and lifestyle.

Alongside this is the building of a streamlined administrative apparatus, reducing staffing levels, and ensuring efficient, effective, and effective operation; implementing administrative reforms, digital transformation, promoting the application of science and technology , and building a culture of public service.

In addition, there is the effort to overcome the limitations, weaknesses, and shortcomings that have been pointed out in previous evaluations or through inspections, monitoring, and audits…

For the criteria group on task performance results, scoring is based on the level of completion of tasks in the annual work program and plan, as well as any newly arising tasks; the results of performing tasks related to state management; economic development - ...

This also includes the results of the organization's management and operation; removing institutional bottlenecks; preventing violations in the issuance of documents; indicators of digital transformation; progress in handling administrative procedures and dossiers, and the percentage of online dossier processing (if any) for citizens and businesses.

In addition, it is also based on the Public Administration Reform Index (PAR INDEX); the Provincial Competitiveness Index (PCI), the Citizen Satisfaction Index (SIPAS), the Digital Transformation Index (DTI) for the locality…

The results of the organizational quality assessment are categorized into four levels: excellent performance, good performance, satisfactory performance, and unsatisfactory performance.

The results of the assessment and ranking of the quality of agencies and organizations are used as a basis for assessing and ranking the quality of the heads of those agencies and organizations; and also serve as a basis for assessing and ranking the quality of Party organizations.

Comment (0)