Beware of Facebook group unlocking services

(Dan Tri) - Mr. Ngo Minh Hieu, an expert at the National Cyber Security Monitoring Center (NCSC), recommends that administrators of locked groups should wait for Meta to handle it themselves.

On the afternoon of June 24, a series of Facebook groups in Vietnam suddenly received the notification "We have suspended your group". This problem was recorded in many groups in different fields, such as shopping, entertainment, technology,...

Cybersecurity experts advise users not to use third-party unlocking services.

Not long after, some people quickly opened a service to restore locked groups. Depending on the size of each group, the requested price ranges from a few million to tens of millions of VND.

However, in reality, this incident was a Facebook system error. Speaking to Dan Tri reporters on the morning of June 25, a Meta spokesperson confirmed that a series of Facebook groups in Vietnam were suspended due to a technical problem.

“We are aware of a technical issue affecting some Facebook groups. We are working to fix this,” a Meta spokesperson said.

By the evening of June 25, many groups had been unlocked and could operate normally again. However, many groups were still in a state of suspension.

On his personal fanpage, Mr. Ngo Minh Hieu, an expert at the National Cyber Security Monitoring Center (NCSC), recommended that administrators of locked groups should wait for Meta to handle it themselves.

"If you are an admin, you should not submit an appeal to Meta yourself as this may take longer than their processing time. In particular, you should not rely on social media services for help.

They will take your money without doing anything. They can scam you and take your assets. You can lose money and sometimes even your group/fanpage if you hire them to do their services," Mr. Hieu shared.

Meta confirmed that a series of Facebook groups in Vietnam have been suspended due to technical problems (Photo: The Anh).

Meta has yet to reveal the exact cause of the outage. According to TechCrunch , the issue may have been caused by Meta’s increased AI moderation capabilities.

On the Reddit forum, administrators of Facebook groups affirm that they always comply with Meta's regulations and regularly censor content considered "sensitive".

Many people even said that their Facebook groups only focus on harmless content such as saving tips, parenting support, groups for dog and cat owners, Pokémon groups, groups for mechanical keyboard enthusiasts...

Tellingly, these people still receive vague violation notices warning about “terrorism-related” or “nude photos” that they claim their group did not post.

Source: https://dantri.com.vn/cong-nghe/canh-giac-dich-vu-mo-khoa-hoi-nhom-tren-facebook-20250626000309000.htm