Previously, EU Internal Market Commissioner Thierry Breton also warned other social media networks such as TikTok and Meta about the problem of bad and toxic news related to Hamas' attack on Israel.
Researchers said all three platforms saw an increase in misinformation related to the new conflict, with the most on X.
As a result, billionaire Elon Musk's social network is the first technology company to be investigated under Europe's Digital Services Act (DSA). This incident also increases pressure on TikTok and Meta to remove illegal and harmful content from the platform.
The DSA, which takes effect in November 2022, requires major online platforms and search engines to work to address toxic information that poses a risk to public safety, while also protecting systems from other interference or manipulation techniques.
X CEO Linda Yaccarino previously said the platform had removed hundreds of accounts linked to Hamas, as well as delabeled tens of thousands of pieces of content since the conflict broke out.
“We have sent X a formal request for information, which is the first step in an investigation to determine DSA compliance,” Breton announced on the social media platform.
Reuters reported that X has until October 18 to provide details on how the social network activated its response measures, as well as the effectiveness of the above measures.
Musk’s decision to cut off free academic access to a data tool earlier this year is making it harder to track keywords and hashtags, forcing experts to manually sift through them to track the spread of misinformation, researchers say.
Since taking over Twitter, the Tesla CEO has cut his workforce from 7,500 employees to about 1,500 to save costs, many of which include employees who do content moderation work.
Platform X also lost two leaders from its Trust and Safety team and a head of its Brand Safety unit, who worked to prevent ads from appearing next to harmful content.
In the event of a DSA violation, X risks fines of up to 6% of its global turnover.
On the same day, Breton also issued an "ultimatum" to TikTok CEO Shou Zi Chew within 24 hours to step up the removal of illegal and toxic content from the short video sharing application.
Similar warnings were previously sent to Elon Musk - owner of X and Mark Zuckerberg - head of Meta Platforms.
(According to Reuters)
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