Announcing hotline to report "fake illness to extort money" and attitude of medical staff

The Ho Chi Minh City Department of Health has announced a hotline to report acts of “faking illnesses to extort money”, the attitudes of medical staff, etc. People can report on the quality of medical examination and treatment, the service attitude of medical staff, violations or look up administrative procedures in the health sector through the Department’s hotlines.

On July 11, the Ho Chi Minh City Department of Health announced 6 channels to receive feedback from people in the health sector. The Ho Chi Minh City Department of Health said that after the merger, Ho Chi Minh City has over 14 million people. In order to promptly receive feedback and handle violations in the health sector, the Ho Chi Minh City Department of Health officially announced 6 channels to receive feedback from people.

The hotline of the Ho Chi Minh City Department of Health: 096.777.1010 is a channel to directly receive people's feedback related to the quality of medical examination and treatment services, the service attitude of medical staff, and problems arising at medical facilities in the city.

Ho Chi Minh City Department of Health announced 6 channels to receive feedback from people.

All information reflected by the Ho Chi Minh City Department of Health will be recorded, compiled, verified and forwarded to competent authorities for timely handling, contributing to protecting the legitimate rights of people when accessing and using health care services in the area.

Hotline against "fake illnesses to get money": 0989.401.155 is a specialized channel to receive feedback on negative behaviors related to "fake illnesses to get money", providing unprofessional advice to take advantage of patients, or behaviors that violate professional ethics.

Online public service support hotline: 1900.638.563 is the contact phone number to support people in looking up, guiding and answering administrative procedures in the health sector, such as: Issuing practice licenses, registering private medical facilities, online public service records...

Ho Chi Minh City's 1022 portal is a channel to receive feedback and suggestions from people, businesses and organizations in the city. People can send feedback related to the health sector via the website https://cong1022.tphcm.gov.vn or use the mobile application "1022 TP.HCM" to be received and processed according to the correct procedure.

In addition, the “Online Healthcare” application is being upgraded by the Department of Health to suit the 2-level government model when there are no more medical offices in the districts (old) to coordinate handling when receiving feedback from the people. In addition, the Ho Chi Minh City Department of Health has directed the City Emergency Center to upgrade the 115 call center to meet the need for emergency support for people in the old Binh Duong and Ba Ria-Vung Tau provinces.

Source: https://cand.com.vn/y-te/cong-bo-duong-day-nong-to-cao-hanh-vi-ve-benh-moi-tien-thai-do-cua-nhan-vien-y-te-i774451/