DNVN - Currently, the rate of digital transactions at many banks reaches 97-98%, approaching the absolute level. The growth rate of transactions on digital channels in the industry still reaches double digits annually in both quantity and value of transactions.
Vietinbank representative informed that currently 99% of customers have switched to digital banking, only 1% of customers transact at the counter. Meanwhile, this figure at TPBank is 98%.
Pham Anh Tuan, Director of the Payment Department, State Bank of Vietnam, said: The banking industry is promoting transactions in the digital environment. This is not only the information given at the Smart Banking 2024 Conference and Exhibition but also one of the important contents of Decision No. 810/QD-NHNN dated May 11, 2021 approving the "Banking Industry Digital Transformation Plan to 2025, with a vision to 2030".
With the theme “Shaping the digital future for the banking industry: Safe and sustainable operating strategy”, the Smart Banking 2024 event emphasized the importance of safety protection measures and sustainable development strategies for the banking industry in the digital space. Within the framework of the event, many activities took place such as: organizing thematic discussion sessions, cyber defense drills and international exhibitions with 27 booths of banks, technology companies, payment intermediaries, domestic and international card organizations...
According to Mr. Nguyen Quoc Hung, Vice Chairman and General Secretary of the Vietnam Banks Association, digital transformation in the banking industry is being promoted by technologies such as Big Data, artificial intelligence (AI), augmented reality (AR), open banking platforms, etc. Therefore, the banking industry has both favorable conditions for development and must face challenges brought about by digital transformation, including the issue of ensuring network security.
At the end of June 2024, the State Bank consecutively issued two new circulars regulating the use of payment accounts and card operations. From October 1, 2024, banks will only allow opening accounts with chip-embedded citizen identification cards, implementing guarantees as well as lending completely online...
Recently, the banking industry has also accelerated the implementation of Decision 2345 on facial biometric verification when individual customers make transactions over 10 million VND or total daily transactions over 20 million VND. These are legal corridors and effective measures to protect customers in the digital age .
Thanh Huyen
Source: https://doanhnghiepvn.vn/chuyen-doi-so/kinh-te-so/ghi-nhan-tai-nhieu-ngan-hang-thuong-mai-ty-le-giao-dich-so-tiem-can-muc-tuyet-doi/20241107030729305
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