MB in the top 5 prestigious commercial banks in Vietnam in 2023

ANTD.VN - Vietnam Report highly appreciates MB's efforts in the digital transformation journey, attracting customers, while maintaining good implementation of set business goals and stable growth in the context of unpredictable economic fluctuations.

On the morning of August 4, the ceremony to honor the Top 10 prestigious Vietnamese commercial banks in 2023 was held by Vietnam Report Joint Stock Company in Hanoi . In which, Military Commercial Joint Stock Bank (MB) was listed in the Top 5 in the ranking thanks to its positive contributions to the sustainable development of the banking industry.

The Top 10 prestigious Vietnamese commercial banks are evaluated and ranked based on 3 main criteria: (1) Financial capacity shown in the most recent financial report; (2) Media reputation is evaluated using the Media Coding method - encoding articles about banks on influential media channels; (3) Survey of relevant subjects conducted in June 2023.

In addition, MB was also honored by Vietnam Report in the Top 5 prestigious and effective public companies in 2023.

Different vision

According to Mr. Pham Nhu Anh - CEO of MB, MB's goal is not only to be a digital bank but also to become a digital enterprise by 2026. This is also a big difference for MB in the market. "MB's ambition is that 50% of the group's revenue will come from digital channels in the future. The development of digital enterprises will continue to be based on two main platforms: MBBank App (for individual customers) and BIZ MBBank (for corporate customers)", he said.

With a thorough investment in technology and a long-term vision, MB has achieved certain achievements: By the end of June 2023, the CASA ratio reached 37.06% in Group 1, the highest among joint stock commercial banks. The scale of CASA deposits continues to maintain its position at the top of the industry. MB is one of the banks with the most impressive customer attraction rate - by the end of June 2023, it had nearly 23.5 million individual customers and nearly 300,000 corporate customers. The rate of transactions conducted via digital channels remains high, reaching 96%.

Continuously upgrade and diversify products

The VNR500 Expert Council highly appreciates MB's efforts in constantly innovating, improving, pioneering the launch of high-tech products, diversifying services and products according to each customer's needs and experiences.

From mid-2022 to now, MB has continuously "stirred up" the market by launching the MB Hi Collection card line. This is a 2 in 1 MB multi-function card line, integrating both credit cards and ATM cards, helping customers personalize their usage needs, while still ensuring safety and security factors. The special feature of the MB Hi Collection card line is that it allows customers to own a physical card immediately without having to wait in the traditional way of opening a card. The card will be activated in less than 60 seconds right after the cardholder identifies the card on the MBBank app.

With MB Hi Collection, MB optimizes personal experiences by prioritizing funds - payment accounts or credit limits suitable for each card transaction, helping customers pay most conveniently. This technology is not only a breakthrough for MB, contributing to opening a new card trend in Vietnam, but also bringing the easiest and most convenient cashless spending experiences.

Or we must mention the financial investment application Wealth Management on the MBBank App, which helps to enhance the experience in just one financial ecosystem. Through this application, customers who are investors can access and connect with all products in a diverse financial ecosystem, including stocks, bonds, fund certificates... with reputable advice from a team of reputable asset managers in the market. With a large customer base and a high rate of transactions via digital channels (reaching 96%), the financial investment application Wealth Management is considered to have a lot of potential to develop even more strongly in the future.

MB SmartBank gradually replaces direct transaction offices

Along with the products on the app, MB also focuses on developing self-service banking MB SmartBank, allowing customers to proactively make all transactions 24/7. With investment in the O2O synchronous model (online to offline and vice versa) and comprehensive connection with the MBBank App, MB SmartBank allows customers to self-serve or be served with maximum digital content, helping to simplify the transaction process.

Providing a “3 no” experience – “no time wasted”, “no downtime” and “no card or paperwork required”, MB SmartBank is gradually replacing direct transaction offices, whereby customers can perform many types of transactions without having to go to branches/transaction offices such as: registering and printing cards within 3 minutes, completely free cardless transactions, registering to open a beautiful account number and many other services…

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