After being locked out of one-way communication, customers can continue to standardize subscriber information on the App, on the website or go to the transaction stores of the network operators to get support for standardizing subscriber information. Photo by Pham Hai.
Mr. Nguyen Phong Nha, Deputy Director of the Telecommunications Department, said that on April 3 alone, about 45,000 subscribers registered to standardize personal information. Thus, in 3 days (April 1-3), 160,000 subscribers were locked and re-standardized their personal information , accounting for 9.6% of the number of locked SIMs. For subscribers who are locked in one direction, users are requested to proactively text 1414 with the syntax TTTB to know if their subscriber information is correct or not, then proactively update or call the network operator's customer care number for support. According to the network operators' reports, in the set of more than 3.84 million subscriber SIMs that businesses have determined must be standardized due to incorrect information compared to the national population database, 2.17 million SIMs have had their personal information standardized and 1.67 million SIMs have been locked in one direction due to not having their personal information standardized according to regulations as of March 31. Thus, up to this point, there are still 1.51 million SIMs locked due to not having re-registered their personal information. After being locked in one direction, customers can continue to standardize subscriber information on the App and on the website or go to the network operators' transaction stores for support in standardizing information. If the subscriber does not standardize information, it will continue to be locked in two directions for the next 15 days, and the number will be revoked after 30 days from the time of being locked in two directions. Previously, the Department of Telecommunications said that it would coordinate with the Departments of Information and Communications to monitor and inspect the implementation process of enterprises. In particular, with the development of new subscribers, it will report to the leaders of the Ministry of Information and Communications for strict handling, including proposing to suspend the development of new subscribers for violating enterprises, especially those providing services to newly developed subscribers with incomplete or inaccurate information, selling and circulating on the market SIM cards with pre-entered information, and activating mobile services for SIM cards. According to a source of VietNamNet , the Ministry of Information and Communications is considering a drastic measure of suspending the development of new subscribers for 3-6 months if telecommunications enterprises are found to have violated regulations on mobile subscriber management. This is the first time the Ministry of Information and Communications has proposed a strong handling plan for network operators.
Customers can update their information on the websites and apps of the carriers as follows: Viettel Name of the application (App) to update subscriber information on smart mobile phones: My Viettel Link to access the website to update subscriber information: https://viettel.vn/s/chtt VinaPhone Name of the application (App) to update subscriber information on smart mobile phones: My VNPT Link to access the website to update subscriber information: http://my.vnpt.com.vn MobiFone Name of the application (App) to update subscriber information on smart mobile phones: My MobiFone Link to access the website to update subscriber information: https://tttb.mobifone.vn Vietnamobile Link to access the website to update subscriber information: https://www.vietnamobile.com.vn/vietnamobileapps Indochina - Itelecom Name of the application (App) to update subscriber information on smart mobile phones: myitel ASIM Name of the application (App) to update information Subscriber information on smart mobile phone: myLocal.vn WINTEL Application name (App) to update subscriber information on smart mobile phone: Wintel