MoMoTravel is the only Vietnamese Online Travel Platform in the 2023 Tourism Brand Ranking

Specifically, MoMoTravel holds the 8th position in the top 10 travel brands that Vietnamese people consider choosing the most; at the same time, holds the 3rd position in the top 5 travel brands with the most improved index, only behind 2 airlines: Vietnam Airlines and Bamboo Airways.

As for the Online Travel Platform, MoMoTravel is the only Vietnamese brand that stands on the same list with international names such as Traveloka, Agoda, Booking.com...

This is the first year Decision Lab has published the 2023 Travel Brand Ranking. The ranking was conducted from May 24, 2022 to May 23, 2023, compared to the same period last year. Brands were ranked based on the “positive consideration” index. With this index, survey participants were asked: “The next time you buy travel products or airline tickets, which brands will you consider?”.

Leading the 10 travel brands that Vietnamese people consider choosing the most are airlines, travel companies and Online Travel Agencies. This shows that these are the top factors that Vietnamese people care about when planning their travel and tourism. The presence of MoMoTravel in this ranking not only shows that the development speed of super apps in Vietnam is increasing rapidly, but also reflects the shift in the habit of booking air tickets, trains and travel products of Vietnamese people.

An interesting thing from this ranking is that MoMo is a partner of most of the brands that appear together. According to a representative of MoMo, for 2 consecutive years (2021, 2022), MoMo is in the top 3 best online agents (OTA) of Vietjet Air, top 5 of Bamboo Airways; top 1 of the Cheap Tickets platform; and is also the first online agent of Futa Buslines. MoMo is also a strategic digital transformation partner of Vietnam Airlines and Lotusmiles (Golden Lotus). At the same time, MoMo is providing online (online) and offline (at the counter) payment platforms for leading travel companies in Vietnam and the world such as Traveloka, Agoda, Vietravel, Klook, KKday, Air Asia...

After 3 years of official launch (from December 2020), MoMoTravel has become popular and familiar to Vietnamese people, especially users who love to travel or have a high frequency of inter-provincial travel. Accordingly, MoMoTravel "conquers" users with its "all-in-one" Super App platform. Users only need to open MoMoTravel to experience everything from searching and comparing ticket prices, room rates, departure times; booking airline tickets, bus tickets, train tickets; renting self-driving cars, hotels to managing the entire trip quickly and conveniently.

MoMo's 24/7 customer care support solutions through various forms such as calls, emails and smart chatbot assistants are also one of the factors that convince customers to prioritize choosing this platform when they have travel and transportation needs.

Not stopping there, MoMoTravel also offers many ticket price incentives, exclusive promotions as well as diverse financial solutions such as Flik Installment, Postpaid Wallet..., helping users access good ticket prices compared to the market and reduce financial pressure. The most prominent product is the product of buying Vietjet Air tickets at 0 VND when using "Flik Installment". The product is an effective financial management solution, helping users easily buy Vietjet Air tickets without having to pay in advance.

In the near future, MoMoTravel will continue to deploy many new utilities and incentive programs, not only to help users save costs, but also to stimulate tourism and travel demand for the Vietnamese tourism industry, especially when people are about to enter the peak period of summer vacation./.

Thao Anh

Source: https://mst.gov.vn/momotravel-la-nen-tang-du-lich-truc-tuyen-viet-nam-duy-nhat-trong-bxh-thuong-hieu-du-lich-2023-197158467.htm