Da Nang International Terminal - Da Nang International Airport becomes the first terminal in Vietnam to achieve 5-star international standards according to Skytrax standards.
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| Da Nang International Terminal. (Photo: dangcongsan.vn) |
On January 2, Mr. Do Trong Hau - Deputy General Director of Da Nang International Terminal Investment and Operation Joint Stock Company (AHT), said that Da Nang International Terminal has just been officially ranked 5 stars by Skytrax since January 1. This is a great effort of AHT in continuously improving facilities and enhancing passenger experience.
The criteria for being rated as 5-star, including amenities highly appreciated by Skytrax, include business class lounges, baby strollers, children's play areas, mother and baby rooms, shopping carts, prayer rooms, self-check-in counters, self-luggage counters, automatic immigration gates and automatic departure gates.
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| Authorities guide tourists to scan their passports through the Autogate. (Photo: Provided by the Da Nang International Airport Border Police) |
To date, only 19 airports and 3 airport terminals in the world have been rated 5 stars by Skytrax. Of these, the only representative from Vietnam - Da Nang International Terminal was proud to be ranked 4 stars by Skytrax in March 2023, now upgraded to 5 stars after only 9 months.
This milestone marks the achievement of the continuous efforts in improving infrastructure, adding a series of utilities, improving service quality, training and developing staff to enhance passenger experience.
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| The first international passengers "break ground" in Da Nang tourism industry in the new year 2024. |
Previously, on December 12, 2023, Da Nang International Terminal was also honored to become the first terminal in Southeast Asia to be ranked Gold - the highest rank according to the Welcome Chinese certification.
Da Nang International Terminal focuses on promoting Vietnamese culture, investing in installing miniature landscapes imbued with local identity, and incorporating traditional elements into art performances such as the “Heritage Road” program. This is one of the art programs that leaves a deep impression on international visitors when they set foot in Da Nang - Vietnam.
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| Art performance in the program "Heritage Road" at Da Nang International Terminal. |
In addition, the airport police always strive to shorten the time for immigration procedures; the airport customs branch with the "Customs Smile" project aims at friendliness, transparency, professionalism and efficiency of staff; the aviation security center has demonstrated professionalism in ensuring security and safety for passengers and terminals.
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| Passengers check in at the self check-in kiosk at Da Nang International Terminal. |
AHT Deputy General Director Do Trong Hau shared: "We would like to express our deep gratitude to all local authorities and related units and organizations that have continuously supported and accompanied us on the journey of improvement and completion. Without any important link, the station would not be able to achieve the great achievements it has today."
In the 2024 strategic orientation, Da Nang International Terminal will continue to put passengers at the center, considering the terminal as one of the important destinations of Da Nang city. Therefore, our plans and investment items all serve the purpose of bringing visitors increasingly better experiences, continuously meeting global quality criteria and assessments.
AHT Deputy General Director Do Trong Hau
Founded in 1989 and headquartered in London (UK), Skytrax specializes in investigating and researching products, services and passengers of airlines, airline alliances, airports and air transport suppliers. Skytrax is managing two global, independent and leading survey and evaluation programs for the past 16 years on the quality of airline and airport services.
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