Saigon Co.op thanks 4 million member customers

Saigon Co.op officially organized the largest gratitude program of the year. Thanks to the achievement of reaching the milestone of 4 million members and 1 million visitors shopping every day across the system.

Saigon Co.op applies the biggest promotion of the year with many attractive gifts for members - Photo: QUANG DINH

More than 800 points of sale nationwide belonging to the Ho Chi Minh City Union of Trading Cooperatives (Saigon Co.op) including Co.opmart, Co.opXtra, Co.op Food, Co.op Smile, Cheers, Finelife, Sense City, SenseMarket... simultaneously launched a month to express gratitude to customers.

Motivation from support

These days, whenever passing by supermarkets belonging to the Saigon Co.op system, many people are impressed by the colorful banner with the words "Thanks for millions of emotions". This is also the theme of the largest promotional program of the year of this retail chain.

Having been a loyal customer for many years, for Hai Yen (Binh Tan District, Ho Chi Minh City), Co.opmart supermarket is not simply a place to shop.

"My childhood has many beautiful memories of going to the market with my mother, waiting for her to buy sweet soup. Now, in addition to going to the market, I also often take my children to the supermarket, teaching them how to spend money wisely, choosing quality items at bargain prices, and chatting and relaxing together," she said.

Mr. Nguyen Ngoc Thang - Deputy General Director of Saigon Co.op - acknowledged: "To gain trust and support over the past 35 years, the unit has constantly strived and improved itself, considering customers as the core focus that needs to be cared for and served most thoughtfully.

More than 4 million member customers and 1 million visitors shopping every day across the system are proof of customers' support, trust and companionship for the Saigon Co.op retail system."

"We consider this a driving force, strengthening the strong spirit of our staff to continue the mission of building and developing the number one brand in the hearts of millions of customers," Mr. Thang emphasized.

Customer appreciation is a key program

A representative of the retail system said that "Gratitude for Millions of Emotions" is one of the key programs in the series of activities celebrating the 35th anniversary of Saigon Co.op (1989 - 2024).

Promotional month is implemented to respectfully thank customers every year with different themes, carefully invested by the unit, bearing a unique mark, each year there are many new features, more activities to attract customers.

"First launching the loyalty program in 1997, Saigon Co.op is now the leading consumer goods retailer in Vietnam, pioneering in building the oldest membership program with unique and outstanding policies to take care of customers thoughtfully," the system said.

Specifically, the discount rate and added value include birthday gifts with a discount of up to 20% on the total bill; Tet gifts, gift vouchers worth up to 300,000 VND when customers reach a higher level... are the exclusive advantages of the Saigon Co.op membership program that are always highly appreciated by customers.

Coming to this program, from today October 31 to November 20, Saigon Co.op shows gratitude with many practical and attractive customer care programs for members.

Typically, "Level upgrade privilege" applies to Bronze card customers (with 800 points of purchase) upgraded to Silver level, Silver card (2,800 points) upgraded to Gold card, Gold card (4,800 points) upgraded to Platinum card.

"35 years of attachment and gratitude" is a promotion applied to the 35 Platinum customers with the highest sales in 2024 at each supermarket across the system. Through giving a set of retail system-specific products with a thank you card.

"Gratitude gift" applies to members of all levels. With a purchase bill over 500,000 VND, you will receive 1 voucher worth 30,000 VND. With a bill over 1 million VND, you will receive 2 vouchers worth 30,000 VND.

In addition, the program "Thank you with millions of deals" is for members who buy products in the "Spice Week" page. With a bill over 200,000 VND, you will receive a gift, applied from now (October 31) to November 6.

Thousands of essential items are offered with promotions and gifts by Co.opmart and Co.opXtra - Photo: QUANG DINH

Direct discount on 4,000 essential items, giving away 400,000 gifts

With this year's gratitude program, Saigon Co.op also offers direct discounts and attractive gifts for 4,000 essential products such as fresh food, dry food, chemicals, clothing and utensils.

At the same time, Co.opmart and Co.opXtra gave away 400,000 gifts to thank member customers who have trusted and accompanied the largest purely Vietnamese retail system in the country over the past 35 years (1989 - 2024).

In particular, on weekends during the program, customers will receive cute and lovely gift boxes. Highlights include cards, 30,000 VND vouchers, and candies as a deep thank you to more than 4 million member customers when participating in the cheering activities at this supermarket system nationwide.

From today (October 31) to November 20, the system is bustling with a series of promotional programs. Highlights include "Spice Week" with discounts of up to 30% on spices used in daily meals including cooking oil, fish sauce, soy sauce, Teriyaki sauce, beef noodle/pho/hu tieu seasoning cubes, crab noodle soup, shrimp paste, refined sugar, chili salt/shrimp salt, satay, fish braising/grilling/chicken frying spices...

In addition, customers can also buy 2 get 1 free, buy 1 get 1 free, or get a gift. Applicable to products such as seasoning powder, chili sauce, honey, whole grain oats, fish sauce, sponge cake, pillow stuffing, laundry detergent, toilet paper, laundry detergent, dishwashing liquid, skin care masks, air fryers, gas stoves, pillowcases of all kinds... This is a promotion in the event "Season of gratitude - Buy and get a gift".

Online channel boom

In parallel with promotions for customers shopping directly, Saigon Co.op also offers great incentives on online channels from now until November 20, 2024.

Typically, "Flash sale on double days" offers shocking discounts of up to 50% on cosmetics, food technology and Co.op private label products from November 10 to November 11. "Accumulate bills - Receive chill gifts": customers who buy bills over 500,000 VND receive 1 flag, 1 million VND receive 2 flags... accumulate flags to receive gifts.

"Millions of incentives, thousands of loves" is a program for customers who shop continuously in 3 months of August, September, October and meet the conditions, and will receive a voucher code worth 30,000 VND to 50,000 VND.

The event "Co.op Online thanks millions of emotions" applies every Saturday and Sunday from November 1 to November 16. Customers who shop with a bill over 700,000 VND and apply the codes THANKS50, DONGHANH50, TRIAN50 will receive an immediate discount of 50,000 VND on their orders.

Gratitude party for each region

A representative of Saigon Co.op shared that with the advantage of a wide distribution network and a nationwide retail model, this system understands the cultural diversity and specific consumer needs of each region. Therefore, it decided to launch promotional programs specifically for member customers in different regions, applicable from October 31 to November 20.

Specifically, the event "Hello Winter" includes a 30-50% discount on clothing, household items and chemicals for customers in the Northern region.

The program "Shopping Season 0 Enjoy shopping to your heart's content" offers discounts of up to 55% on dry food products, chemicals, household items, clothing and chemicals for customers in Ho Chi Minh City.

Customers in the Central and Southwestern regions, the Central Highlands and the Southeastern regions enjoy discounts of up to 50% on chemical products, dry foods, clothing and household items under the program "Gratitude Party - Shocking Discounts".

Source: https://tuoitre.vn/saigon-co-op-tri-an-4-trieu-khach-hang-thanh-vien-20241031073621484.htm