How to perform online public services in the field of social insurance
Decree 164/2025/ND-CP clearly stipulates how to perform online public services in the field of social insurance. Accordingly, agencies, organizations and individuals perform online public services in the field of social insurance on the National Public Service Portal.
The Ministry of Finance 's administrative procedure settlement information system connects, integrates, and shares data with the National Public Service Portal to provide and perform online public services in the field of social insurance.
Electronic transactions in the field of social insurance are carried out through electronic identification accounts.
The Decree also clearly states: Agencies, organizations and individuals submitting electronic social insurance documents and records shall conduct electronic transactions 24 hours a day and 7 days a week.
Agencies, organizations and individuals participating in electronic transactions in the field of social insurance access the National Public Service Portal, create electronic social insurance records online and send electronic social insurance records to the Ministry of Finance's Administrative Procedure Information System.
Within 02 hours from receiving the electronic social insurance records of agencies, organizations and individuals, the Ministry of Finance shall send a Receipt and Settlement Appointment via email to the agencies, organizations and individuals participating in electronic transactions in the field of social insurance.
Electronic transactions in the field of social insurance are not dependent on administrative boundaries.
Decree 164/2025/ND-CP specifically stipulates the principles of electronic transactions in the field of social insurance. Accordingly, the implementation of electronic transactions in the field of social insurance does not depend on administrative boundaries.
The implementation of electronic transactions in the field of social insurance is based on the reuse of information, data, and documents that have been digitized and integrated on the National Public Service Portal, national database, specialized database, and electronic data management warehouse of organizations and individuals. Agencies, organizations, and individuals conducting electronic transactions in the field of social insurance do not have to provide documents and papers for information that is available or integrated on the National Public Service Portal, national database, specialized database, and electronic data management warehouse of organizations and individuals.
Conditions and methods of conducting electronic transactions in the field of social insurance
Agencies, organizations and individuals conducting electronic transactions in the field of social insurance must ensure the following conditions:
1. Have an electronic identification account in accordance with the law on electronic identification and authentication.
2. Have a valid digital signature certificate issued by an organization providing digital signature certification services or have another electronic signature as prescribed by law.
Adjust, reduce, and simplify social insurance records and procedures from paper transactions to electronic transactions.
According to Decree 164/2025/ND-CP, agencies, organizations and individuals that have completed electronic transactions in the field of social insurance as prescribed in this Decree do not have to perform other transaction methods and are recognized as having completed the corresponding social insurance procedures.
For the components of social insurance records prescribed in the Law on Social Insurance that have been digitized and stored in national databases and specialized databases, people and businesses are not required to provide them when performing administrative procedures on social insurance.
Electronic social insurance book is integrated with the individual's electronic identification account.
Decree 164/2025/ND-CP stipulates: Social insurance books are issued to each employee, each person is only issued a single social insurance code and contains information as prescribed in Clause 1, Article 25 of the Law on Social Insurance.
Electronic social insurance book is a social insurance book created by the Ministry of Finance using electronic means, containing information like a paper social insurance book.
The electronic social insurance book is integrated with the electronic identification account of the individual participating in social insurance and stored and regularly updated in the electronic data management warehouse of the organization or individual on the Administrative Procedures Information System of the Ministry of Finance and the National Public Service Portal after the individual or organization successfully performs an electronic transaction in the field of social insurance.
Electronic social insurance books for subjects under the management authority of the Ministry of National Defense and the Ministry of Public Security have the same information as paper social insurance books; created, integrated, and managed by the Ministry of National Defense and the Ministry of Public Security on the Electronic Identification Account according to the regulations of the Minister of National Defense and the Minister of Public Security, and ensure regulations on protecting state secrets in the fields of national defense and security, social order and safety.
Social insurance books issued electronically must be issued no later than January 1, 2026 and have the same legal value as paper social insurance books.
Thanh Quang
Source: https://baochinhphu.vn/so-bao-hiem-xa-hoi-dien-tu-duoc-cap-cham-nhat-la-ngay-1-1-2026-102250629183445128.htm
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