According to the monitoring of the Ministry of Public Security, the Ministry of Science and Technology, the Government Office and the report of the Central Steering Committee on Science and Technology Development, Innovation and Digital Transformation, from July 1 to July 15, there were still many difficulties and problems arising in the implementation of administrative procedures and digital transformation, affecting the operation of the entire new system.
Therefore, the Prime Minister requested the Minister of Public Security to direct the performance of the VneID system to operate stably and smoothly 24/7 to serve the identification and electronic authentication of officials, civil servants, people and businesses in the process of implementing online public services and public services; review and promptly fix technical errors in the implementation of 2 groups of electronic public services (birth registration, permanent residence registration, health insurance card issuance for children under 6 years old; death registration, permanent residence cancellation, burial and death benefits settlement), ensuring smooth, effective and uninterrupted implementation.
At the same time, review and promptly fix the shortcomings of the systems providing public services such as issuing criminal records, changing driver's licenses, and registering vehicles, ensuring smooth and uninterrupted operation. Mobilize forces and coordinate with the People's Committees of provinces and cities to review and complete the issuance of seals to agencies and units after the administrative unit arrangement, ensuring that there is no impact or interruption to the implementation of public service activities and the settlement of administrative procedures for people and businesses.
The Minister of Justice shall preside over and coordinate with the Ministry of Public Security and units to develop a system to completely handle software errors, ensure data updating and synchronization, provide public services in the field of civil status, and meet the information exploitation requirements of agencies and civil servants at the commune level on the shared electronic civil status registration and management system.
Chairmen of People's Committees of provinces and cities shall inspect and rectify the occurrence of "paper brokers" at provincial and commune-level public administrative service centers; rectify and strictly handle cadres, civil servants and public employees who request additional administrative procedures and documents beyond the regulations, especially the requirement to have a VNeID when submitting documents directly and the requirement to confirm or commit to the match between the new administrative area information and the old information according to the documents issued by the State agency.
Source: https://www.sggp.org.vn/thu-tuong-yeu-cau-chan-chinh-tinh-trang-co-lam-giay-to-post804271.html
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