Volunteering to join the “Digital Assistant” team of Thang An Commune Youth Union, every day Ms. Nguyen Thi Lin, Deputy Secretary of Thang An Commune Youth Union, goes to work early and returns home late in the afternoon. Ms. Lin’s task is to guide citizens to the correct field of the work that needs to be resolved, support them in logging in to submit documents to the online public service portal...
“While working, I also guide new union members and help expand the force. Thereby, contributing to improving service quality, reducing workload for staff and civil servants, and at the same time creating a practical environment for young people to practice and mature,” said Ms. Lin.
Since July 1st, the Thang An Commune Public Administration Service Center has received an average of more than 100 citizens per day. Therefore, the youth volunteer force supporting citizen flow by field, guiding online application submission, etc. is very necessary. Thereby, it helps to establish order, reduce the workload for the application receiving department, and improve the efficiency of service for the people.
At the age of 60, according to regulations, he had to reissue his citizen identification card, so when he heard that Thang An Commune Police announced that he would do it at the commune, Mr. Vo Hoa - Binh Tuy village asked his relatives to register online, according to the appointment schedule, he was present at the commune police headquarters to wait for his citizen identification card. Here, he was supported by the commune police force and youth union members, so the work went smoothly, quickly and neatly.
Ms. Pham Thi Dieu - Secretary of the Thang An Commune Youth Union said that, proactively accompanying the government, the Commune Youth Union has established a "Digital Assistant" team with 6 members to support citizens at the Public Administration Service Center; nearly 20 young people support making citizen identification cards and level 2 electronic identification. In addition, in 19 villages, the Commune Youth Union is still maintaining the operation of the community digital technology team.
According to Ms. Pham Thi Dieu, as part of the 2025 summer volunteer activities, Thang An Commune Youth Union also coordinated to organize many meaningful activities towards the community, taking care of Vietnamese Heroic Mothers, families of people with revolutionary contributions; calling for support of nearly 20 million VND to help a family in difficulty...
“Those specific actions clearly demonstrate our role and responsibility for the people. We are always ready to realize the motto of action of Da Nang youth in the spirit: Where there is a need, there is youth, where there is difficulty, there is youth,” Ms. Pham Thi Dieu shared.
Source: https://baodanang.vn/tuoi-tre-xung-kich-3298902.html
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