Notably, more than 20 million passengers from over 100 different nationalities participated in the survey to come up with this result. They rated 325 airlines globally on everything from service quality, safety to flight experience and overall satisfaction.
This year, Qatar Airways has won convincingly. This is the ninth time in 13 years that the Middle Eastern airline has topped the global rankings. So what accounts for this remarkable success?
1. A few words about Qatar Airways
Qatar Airways voted world's best airline 2025 by Skytrax (Image source: Aviation A2Z)
Founded in 1993 and starting operations in 1994, Qatar Airways has grown from a small airline to an international icon of quality and class. Headquartered in Doha, the airline operates one of the youngest and most modern fleets in the world, with over 200 aircraft including the Airbus A350, Boeing 787 Dreamliner and Boeing 777.
The airline is also a key member of the Oneworld airline alliance, connecting to more than 160 destinations worldwide, including Europe, America, Asia, Africa and Australia. Going beyond scale, Qatar Airways has built a brand image associated with luxury, precision and a strong Middle Eastern identity. With a highly personalized service philosophy and continuous investment in technology, the airline is affirming its pioneering position in the world aviation industry.
2. Qatar Airways service quality
It is no coincidence that Qatar Airways is praised as the best airline in the world. Every experience from the ground to the air is carefully invested in to achieve perfection.
Qsuite Business Class: Redefining Luxury in the Air
Qatar Airways was also voted as the airline with the “World's Best Business Class Cabin” (Photo source: Qatar Airways)
Qatar Airways is the first airline in the world to introduce the Qsuite cabin model – a private, spacious space that can be flexibly converted into a single seat, double bed or mini meeting room. This breakthrough has helped the airline win many international awards, including “World’s Best Business Class Cabin”.
With discreet sliding doors, 21-inch touchscreens, premium bedding, bespoke menus, and fine wines, Qsuite offers a flying experience that's like a 5-star hotel in the sky.
In-flight service: Personalized and refined
In-flight service is highly appreciated by customers (Photo source: Qatar Airways)
From the dishes prepared by international chefs to the attentive service of the flight attendants – who are thoroughly trained at the airline's training center – every detail reflects the philosophy of “Excellence in everything we do”.
Passengers in all classes are provided with personal care kits, personal entertainment screens with more than 4,000 movie, music and TV show options, and high-speed Wi-Fi on many flights.
Hamad International Airport: An integral part of the experience
Hamad International Airport voted “World's Best Airport 2024” by Skytrax (Photo source: Collected)
Hamad International Airport (HIA), the main hub of Qatar Airways, is a must-see. With its modern design, high-end amenities, unique public art and top duty-free shopping space, HIA was voted “World’s Best Airport 2024” by Skytrax.
Seamless connection between airport and flight experience helps passengers feel consistent in service quality – something few airlines can do.
3. Experience flying with Qatar Airways on Vietravel tour
For Vietravel – the leading travel brand in Vietnam, the selection of airline partners is not only based on global reputation but also must ensure absolute peace of mind for customers. In Vietravel’s high-end itineraries, Qatar Airways is a special strategic partner on long-haul routes such as Europe, America, the Middle East and Africa.
Vietravel has received major awards from World Travel Award for 11 consecutive years (Photo source: Lao Dong Newspaper)
Synchronized service – Double benefits for customers
When booking a package tour with Qatar Airways through Vietravel, visitors enjoy priority service at the airport, quick check-in support, advance seat selection and many special promotions for groups.
In addition, Vietravel also cooperates with the company to organize many high-end tours with transit points in Doha, allowing tourists to explore Qatar - a new, luxurious and rich Middle Eastern destination.
Guaranteed safety and absolute punctuality
Qatar Airways' on-time performance in 2024 is over 86.7%, among the top in the world. This is especially important for tours that combine multiple destinations, helping the journey go as planned and limiting unexpected incidents.
Experience travel with 5-star international airlines
1. Itinerary: Northern Europe: Denmark - Sweden - Norway - Finland | Fly with Qatar Airways
Departure: 8/27, 8/29 | 9/19, 8/24 | 10/8, 22
Price from: 81,990,000
2. Itinerary: Western Europe: France - Switzerland - Italy - Vatican (Aiguille du Midi snow mountain, Seine river cruise experience and TGV high-speed train)
Departure: 8/28 | 9/11, 9/25 | 10/9 | 11/6, 11/20 | 12/25
Price from: 95,990,000
3. Itinerary: Southern Europe: Portugal - Spain - France - Monaco
Departure: August 25 | October 20
Price from: 125,990,000
In an ever-competitive aviation world, consistently holding the title of the world’s best airline is not only a testament to Qatar Airways’ class but also a reflection of its commitment to continuous innovation for its passengers. The combination of top-notch service, modern technology, professional staff, and strategic vision has made Qatar Airways a shining star in the global aviation sky.
Source: https://www.vietravel.com/vn/am-thuc-kham-pha/qatar-airways-la-hang-bay-tot-nhat-the-gioi-v17386.aspx
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