This move was made in the context of the increasing number of "offline fine" notices, leading to a situation where people and business representatives have to spend a lot of time and effort searching for information and contacting the traffic police to resolve issues related to violations.
A case of a car parked illegally was given a "cold fine" |
The establishment of this online communication channel is expected to be an important step forward in administrative reform, towards greater transparency and convenience for the community.
According to the announcement from the Traffic Police Department, in parallel with setting up an email box, the unit will also arrange specialized staff to directly receive, support and resolve difficulties and problems that people and businesses may encounter in the process of carrying out procedures related to traffic violations. This demonstrates the listening and high sense of responsibility of the Traffic Police force towards the reflections and legitimate needs of society.
The establishment of this communication channel is one of the specific solutions to realize the goal of building a safe, orderly and people-friendly traffic system and to make the process of resolving administrative violations faster, easier and more effective.
The Traffic Police Department also expressed its desire to receive attention and comments from the people and business community to join hands in reforming administrative procedures, removing unnecessary barriers, and contributing to ensuring traffic order and safety nationwide.
This is considered a positive action in applying information technology to state management, demonstrating the proactiveness of the traffic police force in improving the quality of service to people and businesses.
Source: https://baolamdong.vn/xa-hoi/202504/cuc-canh-sat-giao-thong-thiet-lap-kenh-lien-lac-moi-ho-tro-nguoi-dan-va-doanh-nghiep-giai-quyet-phat-nguoi-ea47323/
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