Enterprises have rights and obligations in the travel service business.

The strong development of the travel business force in recent years has made important contributions to the country's tourism development, contributing to local economic growth.

Accordingly, domestic travel service businesses have rights and obligations in tourism development such as: building, advertising, selling and organizing tourism services and tourism programs for tourists within the scope of business specified in the license.

Illustration photo source Internet

Ensure the maintenance of travel service business conditions as prescribed; publicize the name of the enterprise and the number of the travel service business license on the signboard at the headquarters, branches, transaction offices, in travel contracts, on advertising publications and in electronic transactions. Notify the change of the person in charge of travel service business, send the profile of the replacement person in charge of travel service business to the competent state agency that issues the license within 15 days from the date of change, provide information on programs, services and tourist destinations to tourists.

Illustration photo source Internet

Purchase insurance for tourists during the tour program, except in cases where tourists have insurance for the entire tour program. Use tour guides to guide tourists according to the travel contract; be responsible for the tour guide's activities during the time of guiding tourists according to the contract.

Comply with, disseminate, and guide tourists to comply with the laws and regulations of the tourist destination; behave in a civilized manner, respect the cultural identity, customs, and practices of Vietnam and the tourist destination; coordinate with competent state agencies to promptly handle violations of the law by tourists during their participation in the tour program. Implement the reporting, statistics, accounting, and record keeping regimes in accordance with the law.

Apply measures to ensure the safety of life, health and property of tourists; promptly notify competent state agencies of accidents and risks occurring to tourists and take measures to remedy the consequences. Manage tourists according to the tour program agreed with tourists./.

Dan Hung