Grab uses AWS cloud to improve operational efficiency in 8 countries, including Vietnam

NDO - On December 9, Amazon Web Services (AWS), an Amazon company, announced that Grab, Southeast Asia's leading super app, has chosen AWS as its preferred cloud provider.

Grab is pursuing a technology-first strategy to drive growth in transport, delivery and financial services, including a new digital banking service, while continuing to improve operational efficiency and reduce IT infrastructure costs.

Operating on the AWS cloud platform, Grab currently serves 41.9 million monthly active customers and over 13 million driver and delivery partners on its platform.

Every second, Grab conducts more than a hundred transactions, receives more than 500 thousand GPS location and service requests, and processes more than 50,000 ETA requests.

AWS ensures capacity for Grab’s critical compute, storage, networking, and database functions. With the agility, security, and reliability of the AWS cloud, Grab has been able to accelerate innovation, rapidly launch new services, and scale efficiently across eight countries: Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

“Grab’s growth strategy is built on continuous innovation to best meet the needs of our customers and partners. This requires the ability to experiment rapidly, ensure security and stability, and fully exploit the potential of cutting-edge technologies such as generative AI,” said Suthen Thomas Paradatheth, CTO of Grab.

To strike a balance between growth and costs, Grab has used AWS cloud services for most of its operations in Southeast Asia, including passenger transportation, delivery, and financial services, including digital banks in Indonesia, Malaysia, and Singapore.

Leveraging AWS cloud solutions not only helps Grab increase agility but also reduces operational costs. Grab uses AWS Clean Rooms analytics, which allows it to consolidate data from different units and affiliates in a secure and privacy-preserving manner.

Furthermore, Grab also leveraged AWS's dedicated databases and migrated over 400 back-end service applications from traditional virtual servers to AWS Graviton2 processors, boosting performance and improving cost and energy efficiency.

In the third quarter of 2024, Grab’s on-demand transactions grew by 22%. To meet the growing demand for its services, Grab uses Amazon Relational Database Service (Amazon RDS) combined with Amazon DynamoDB as its transaction database.

Grab can easily and flexibly adjust resources according to user needs, quickly responding to sudden surges in demand during peak times such as holiday sales, ensuring transactions on the super app run smoothly. Conversely, during off-peak periods, the system will automatically reduce resources to save costs.

Grab is also driving growth with AI. Grab’s machine learning (ML) platform Catwalk, built on Amazon Elastic Kubernetes Service (Amazon EKS), has deployed over 1,000 AI models into real-world operations, such as navigation and pricing. With Catwalk, Grab empowers users with real-time decision-making capabilities across its services, delivering personalized experiences such as restaurant recommendations, loyalty points, and on-demand financial services based on user preferences.

Source: https://nhandan.vn/grab-ung-dung-dam-may-aws-de-nang-cao-hieu-qua-hoat-dong-tren-8-quoc-gia-trong-do-co-viet-nam-post849455.html