Inauguration of biometric ticket control system at Hanoi station

This is a product that concretizes the policy of promoting the application of science and technology and digital transformation of the railway industry in the spirit of Resolution 57 and the direction of the Government, Prime Minister, Ministry of Public Security, and Ministry of Construction.

Delegates performed the launching ceremony of the "5-gate tourist train and ticket control system using biometric technology".

This morning (August 19), at Hanoi station, Vietnam Railways Corporation held the launching ceremony of the "5-gate tourist train and ticket control system using biometric technology".

These are two projects in the list of 250 projects and works that were started and inaugurated simultaneously nationwide to celebrate the 80th anniversary of the National Day of the Socialist Republic of Vietnam.

Accordingly, from August 19, Vietnam Railways Corporation officially put into operation the ticket control system using biometric technology through citizen identification authentication at Hanoi station.

In the first phase, the system is deployed in the form of passenger information authentication using chip-based Citizen Identification Card (CCCD).

This is a plan to exploit the national population database, to ensure high accuracy, security and legality. In the near future, the system will be integrated with the VNeID application, allowing passengers to check tickets using electronic identification data, without having to carry their ID card, thereby minimizing procedures, improving the experience and convenience for passengers.

To deploy this system, since May 2025, Vietnam Railways Corporation has directed relevant units to conduct technical infrastructure surveys, evaluate network transmission lines, power sources and technical plans for equipment installation.

By early August, the biometric identification system was installed in the lobby of Hanoi Railway Station, synchronously connected with the electronic ticketing system and the national CCCD database.

From August 1 to August 10, the system was tested in parallel with the traditional ticket checking method. The testing phase helped to refine the recognition software, improving accuracy and stability.

Initial results show that ticket checking speed has reached an average of 3-5 seconds/passenger, about 50% faster than QR code scanning; the recognition success rate is over 98%; 92% of respondents rated it convenient or very convenient.

When the integration with VNeID is completed, the railway industry will move towards a completely electronic ticket control model, synchronized nationwide.

“Integrating ticket control with biometric technology not only brings convenience, safety and transparency to passengers, but also helps the railway industry increase management efficiency and create a premise for other modernized services in the future,” said Mr. Hoang Gia Khanh, General Director of Vietnam Railways Corporation.

Also this morning, Vietnam Railways Corporation and its partners held the launching ceremony of "The Hanoi Train".

Inspired by the beauty of the ancient Thang Long citadel, the train cars are named after 5 gates: Cau Den Gate, Quan Chuong Gate, Cau Giay Gate, Cho Dua Gate and Dong Mac Gate - names that evoke the thousand-year history of the capital and the heritage of the Red River Delta.

The train consists of 5 double-decker seating carriages and 2 carriages reserved for check-in. The carriages have luxurious interiors designed according to their own themes and have from 40 to 60 seats/car. The windows on the carriages are all opened to the maximum so that passengers can comfortably sit and enjoy the scenery along the way.

During the journey, visitors will enjoy many types of traditional cultural arts such as: Quan Ho folk songs, Ca Tru, Cheo singing, Xam singing...

"The "Hanoi 5 O Gate" train is not only a new tourism product, demonstrating the efforts to innovate and improve service quality, but also the dedication of Vietnam Railways Corporation and its partners in combining the preservation of traditional values with innovation, bringing railways back to urban life in a close and lively way. It is expected that the 5 O Gate train will be put into operation in September 2025," said the leader of Vietnam Railways Corporation.

Source: https://baodautu.vn/khai-truong-he-thong-kiem-soat-ve-bang-cong-nghe-sinh-trac-hoc-tai-ga-ha-noi-d363600.html