Many banking applications expand taxi calling features to serve users

More convenient and easier when banking apps have "taxi calling"

Many banks have quickly joined hands with VNPAY to launch a taxi calling feature on banking applications, allowing users to book traditional taxis when they need to travel. These banking applications are: BIDV SmartBanking, VietinBank iPay Mobile, Agribank E-Mobile Banking, BAOVIET Smart, AB Ditizen, VietABank EzMobile, Eximbank Edigi, HDBank App, SAIGONBANK SmartBanking, IVB Mobile Banking…

The constant “renewal” of the ecosystem and upgrading of services and utilities of banking applications shows the interest and listening to the needs, while improving the customer experience. This also brings a sense of closeness and excitement to explore when using the application.

Moreover, taxis are a familiar means of transportation for consumers, especially for large groups and families with the elderly and children. Therefore, with the addition of a taxi calling feature on the banking application, customers can proactively book a car anytime, anywhere instead of having to download a separate car booking application to their mobile phones.

In addition, attractive promotions of the taxi calling feature are also one of the plus points that help attract new customers to register to use the banking application, thereby expanding the new user base as well as increasing the transaction rate on the banking application.

As a loyal customer using two banking applications in parallel, Ms. Thu Nga (35 years old, Hanoi) said: “In addition to online shopping and booking movie tickets, the banking application can now also call a taxi. Recently, my travel expenses have increased a lot. Now with the new feature of calling a taxi, I enjoy a more stable fare, and the operation is faster and easier.”

Users benefit from taxi calling feature

In addition to cooperating with more than 40 reputable taxi companies in Vietnam including Mai Linh, G7, Thang Long, Thu Do, Thanh Nga, Sen Hong, Da Nang, Sun Taxi, ... the taxi calling feature is still continuing to expand connections with many other traditional taxi brands to increase service experience and diversify options for finding drivers nearby to serve customers' travel needs.

The taxi calling feature allows users to pay directly on the app instead of having to pay in cash. The fare when booking through this feature is calculated according to the listed price of traditional taxi companies, ensuring a stable price without service fees like other technology-based car booking apps on the market today.

Call a taxi quickly, simply, with stable fares on banking apps and VNPAY wallet.

Cost savings are also one of the things that consumers are particularly interested in. Understanding this psychology, VNPAY also regularly builds incentive programs for the taxi calling feature to serve daily needs.

Mr. Tuan Anh, a loyal user of VietinBank iPay Mobile, said: “I often have schedules to go out to meet partners, so I often book a taxi. Since the VietinBank iPay Mobile application has the Taxi Booking feature plus many promotional codes, I have saved quite a bit of money, especially when traveling during rush hours and unpredictable weather.”

Instructions for calling a taxi on VNPAY banking and e-wallet applications

Step 1 : Log in to VNPAY banking/wallet application. Select "Call Taxi"

Step 2 : Enter departure and destination

Step 3 : Enter the discount code and book a car

Step 4 : Payment and end of trip

Readers can see more detailed information about taxi calling service here.

Source: https://thoibaonganhang.vn/nhieu-ung-dung-ngan-hang-mo-rong-tinh-nang-goi-taxi-phuc-vu-nguoi-dung-138570.html