Techcombank unleashes the power of digital transformation, introduces breakthrough solutions at the 2025 banking digital transformation event

At the Digital Transformation of Banking Industry 2025 event with the theme “Smart Digital Ecosystem in the New Era”, Techcombank continued to affirm its pioneering position by providing comprehensive digital solutions for corporate customers on digital banking applications. By accelerating the pace of digitalization and leading the market, the bank has been demonstrating its strong determination to accompany the country into a new era of national development.

At the event, Techcombank officially launched the journey of opening an online account completely online for corporate customers - a pioneering solution applying modern technologies such as OCR, eKYC, instant digital signature, ... bringing many benefits to businesses. This solution brings maximum flexibility thanks to the unique input - approval mechanism, meeting the diverse needs of many different types of businesses, especially micro, newly established or simple businesses.

Prime Minister Pham Minh Chinh visits Techcombank's exhibition booth at Digital Transformation Day 2025

In parallel, the complete digitalization of the business account opening process as well as promoting digital transformation and developing a diverse ecosystem also demonstrates Techcombank's parallel steps and the bank's commitment to accompanying the country into a new era of national growth, contributing to the modernization and enhancement of the economy 's competitiveness.

Introduced at the event, the bank continued to share about Techcombank Automatic Profit 2.0 - a breakthrough step demonstrating the bank's constant innovation speed. This is considered a revolutionary product, deployed through a mobile application, allowing individual and corporate customers to profit from idle cash flow with just one operation on the application. In the first quarter of 2025 alone, 800,000 more customers activated Techcombank Automatic Profit, bringing the total number of customers using it to 3.1 million by the end of the first quarter of 2025. This shows strong acceptance from the market and Techcombank's commitment to continue accompanying customers on their financial journey and providing the best personalized experiences.

In particular, Techcombank is the pioneer bank in Vietnam to apply AI and machine learning to all banking operations - from approaching and understanding customers, developing personalized products and services according to each specific need group, to optimizing employee performance and improving risk management and fraud prevention. This is the outstanding difference in Techcombank's digital transformation journey, demonstrating a long-term vision and a practical, comprehensive approach.

“The efforts over the years are a testament to the mission that Techcombank is pursuing – which is to unleash the power of digital transformation and connect Vietnam. In the coming time, we will continue to transform ourselves to become the leading bank applying and integrating artificial intelligence (AI) in Vietnam. Because we believe that digital transformation not only helps banks operate more effectively, but also helps people's lives become better.” Mr. Phan Thanh Son, Deputy General Director of Techcombank shared.

Mr. Phan Thanh Son, Deputy General Director of Techcombank, shared about the bank's breakthrough payment solutions with Prime Minister Pham Minh Chinh.

Sharing about the digital transformation roadmap from now until 2030, Mr. Pranav Seth, Director of Techcombank Digital Transformation Office said: “Techcombank is entering the era of banking powered by artificial intelligence – where every financial experience is personalized, smart and integrated in a modern digital ecosystem. AI not only helps us understand our customers more deeply, but also optimizes operations and supports employees effectively. However, the core element of transformation is still people – an excellent team of employees who understand technology and business, which is the foundation for creating real breakthroughs.”

Also on the 2025 Banking Digital Transformation Day, Techcombank's exhibition booth attracted special attention and effects when it brought a customer-centric digital ecosystem, with real-time personalized platforms, based on artificial intelligence, big data, biometric identification and digital signature. From big data to individual solutions and multi-dimensional ecosystems, Techcombank is gradually realizing the goal of "Transforming the financial industry, enhancing the value of life" to unleash the power of digital transformation and connecting Vietnam.

Mr. Phan Thanh Son presents breakthrough payment solutions

The bank’s digital transformation journey over nearly 32 years of establishment and development has always been closely linked to the changes of the domestic banking system, and has gradually affirmed its position as a leading Vietnamese private bank in the region. Techcombank is redefining financial services with a superior customer-centric ecosystem, designed to integrate seamlessly, provide superior experiences and build long-term engagement.

Through strong investment in advanced technology and big data, Techcombank connects members on a coherent experience journey, driven by a dynamic customer loyalty platform. This is also in line with the theme of “Smart digital ecosystem in the new era” that this year’s digital transformation day is focusing on promoting – demonstrating the banking industry’s strong aspirations in creating a modern, smart financial ecosystem, based on technology, aiming to serve people and businesses to the maximum.

Source: https://daibieunhandan.vn/techcombank-khai-phong-suc-manh-chuyen-doi-so-gioi-thieu-giai-phap-dot-pha-tai-su-kien-chuyen-doi-so-nganh-ngan-hang-2025-10374635.html