06/07/2024
The “Outstanding Priority Customer Service” award is part of the 2024 Outstanding Financial Management Products/Services Voting Program. This is an honoring activity within the framework of the 2nd Vietnam Financial Advisors Summit, jointly organized by Investment Newspaper and the Vietnam Financial Advisors Community.
On the afternoon of June 6, 2024, at the Vietnam Financial Advisory Summit, Vietnam Prosperity Joint Stock Commercial Bank ( VPBank ) was honored to be named in the category of "Outstanding Priority Customer Service" awarded by Dau Tu newspaper.
The award is part of the program "Voting for outstanding financial management products/services in 2024", the only voting program conducted in Vietnam, meeting the best international practices in asset management industry awards, with clear evaluation criteria and reviewed by the Voting Council consisting of reputable independent experts at home and abroad.
According to the Organizing Committee, the award is evaluated based on many criteria such as: quality of products/services for priority customers; quality of consulting by the team of experts, brand recognition; banking products and services being deployed and comprehensive information about the bank's priority customers.
“VPBank Diamond owns a variety of financial products, with many quality, prestigious and classy services, serving the maximum needs of priority customers. In each major evaluation criterion, there are many small criteria for approval and VPBank Diamond priority banking services all achieve absolute scores on each of these evaluation criteria,” said a representative of the Organizing Committee.
Ms. Ayun Thanh Thuy Dung - Senior Manager of Priority Customer Segment Management, VPBank Diamond (middle) at the award ceremony
“Over the years, VPBank Diamond priority banking services have always strived and innovated every day to bring superior, personalized financial solutions to each customer profile group. This award is a great recognition and encouragement for us, and at the same time, an affirmation of the quality of VPBank Diamond's products and services,” shared a VPBank representative.
Officially launched in 2018, VPBank Diamond Priority Banking and Wealth Management services aim to provide the most classy financial transaction experiences and meet the maximum needs of capital, cash flow and asset management of the wealthiest and most demanding customers in Vietnam.
Maintaining that criterion, after more than 5 years of development with a customer-centric orientation, VPBank Diamond has successfully built and deployed superior personalized financial services with many financial solution packages tailored and fine-tuned to each customer portrait group.
Up to now, VPBank is serving more than 640,000 priority customers with many excellent financial and asset management solutions. One of the outstanding financial solution packages is the financial solution package dedicated to 04 customer portrait groups: Diamond Business (entrepreneurs & businesses), Diamond Salary (managers), Diamond Invest (investors), Diamond Retiree (retirees) and most recently Diamond Family (solution package for the whole family) with separate policies and incentives such as: beautiful account numbers worth up to 500 million VND, online transfer limit up to 30 billion VND/day, preferential savings interest rates for each portrait, powerful black card with high limit, preferential foreign exchange rates, preferential international transfers.
In addition, VPBank Diamond also offers high-class privileges, including airport lounge service exclusively for VPBank Diamond members - VPBank Diamond Elite Lounge at Noi Bai Airport - Hanoi, and the privilege of using lounges at 5 airports in major cities such as Ho Chi Minh, Nha Trang, Da Nang, Hai Phong, Phu Quoc; events, gifts, and exclusive offers for members. Especially, the Diamond Imprint privilege with a collection of 5-star culinary experiences - travel - resort, golf, high-class airport lounges at 1300+ international airports, high-class priority pick-up and drop-off service, promises to bring maximum satisfaction that only VPBank Diamond members can own.
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