Apple: Don't put wet phone in rice

For a long time, many users have been telling each other about the trick to deal with moisture in the phone when accidentally exposed to water by putting the phone in a sealed box or bag of rice. However, this method has met with some mixed opinions and up to now, Apple has had to speak up to warn.

The world's leading smartphone manufacturer has updated its water-resistant iPhone troubleshooting guide, warning users to "not put your iPhone in a bag of rice" as this could damage the device with rice grains.

Other moisture-control measures that should not be applied include: Placing the device near a heat source or air compressor; Inserting foreign objects such as cotton/cotton swabs, toilet paper into the connection ports... Notably, these "tricks" are quite popular and have been used by many users for a long time.

Rice grains can get into the phone's connection port and clog it, making it difficult to clean and handle.

After eliminating the options of using rice, air compressors, and cotton swabs when the device gets wet, Apple said the first thing users should do is disconnect the device from the cable and charger, and absolutely do not plug the cable back in until the iPhone and related accessories are dry.

To handle the case of the device falling into water, Apple provides the following instructions:

Tap the phone gently in your hand, port side down, to remove any excess water. Store in a dry, well-ventilated area.
After at least 30 minutes, try charging your device again (via Lightning or USB-C cable).
If the warning is still displayed, it means that there is still liquid in the connection port or at the copper pin at the end of the cable. Continue to leave the device in a dry, airy place, perhaps for a day, but try charging or reconnecting accessories during this time. It may take up to 24 hours for the device to completely dry.
If the phone is dry but not charging, unplug the cable and charger and plug them back in.

If you're unsure whether the charging port is wet, look for a warning on your phone when you plug it into your iPhone. For models that use a Lightning cable, a pop-up window will appear that says the device is not charging because "liquid has been detected in the Lightning connector." For iPhone 15 series that use USB-C, the warning will be longer: "Liquid has been detected in the USB-C port. To avoid damage to your device, disconnect the charging cable and allow the component to dry before using. This may take up to several hours."

Khanh Linh

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