Technology assists in rescuing people in flood-stricken areas of Central Vietnam.

While Viettel Post drones have carried out dozens of relief flights, VinaPhone has been providing rapid communication support.

Viettel Post drones are used for rescue operations in the flooded areas of Khanh Hoa.

According to information from Viettel Post, as of the morning of November 22nd, the company had conducted more than 30 drone (unmanned aerial vehicle) relief flights in Dien Dien commune ( Khanh Hoa province ), transporting a total of over 600kg of supplies.

Viettel Post drones have carried out more than 30 relief deliveries in the flooded area of ​​Dien Dien commune, Khanh Hoa province. (Photo: Viettel Post)

Earlier, due to flooding and the isolation of many areas in Vinh Phuong and Phu Binh communes (Khanh Hoa province), Viettel Post promptly deployed 5 drones along with a team of technology engineers to be ready to rescue and transport emergency relief supplies to people in deeply flooded areas.

Upon deployment, the drone immediately conducts an aerial survey of the terrain, identifying isolated areas, deeply flooded spots, and locations requiring urgent assistance.

VinaPhone provides rapid communication support.

VinaPhone announced that in recent days, the company has mobilized all its technical personnel to ensure continuous 24/7 network operation under harsh weather conditions in the central regions directly affected by floods and heavy rains.

VinaPhone's engineering team was on standby at the scene to quickly resolve transmission issues, enhance coverage in areas with high communication demand or severe flooding, and provide backup power and equipment to base stations during widespread power outages.

VNPT technicians are on standby at the scene to quickly resolve service connection transmission issues. (Photo: VNPT)

Simultaneously, the network operator organized numerous direct support points for the public at its service centers and mobile support points. People could charge their phones for free, repair or replace SIM cards, check their devices, and restore connectivity in the shortest possible time. Mobile support points were flexibly positioned in densely populated areas or areas cut off by floods, ensuring that people always had a stable source of communication.

VinaPhone supports customers in charging their phones at transaction points. (Photo: VNPT)

The 18001091 hotline operates free of charge and continuously 24/7, with increased staff to receive and answer all customer requests. During the support period, customers in areas identified by authorities as flood-prone regions will receive 100 minutes of on-net/domestic calls and 15 GB of data valid for 7 days. This support program runs from November 22nd to November 29th, 2025.

Minh Hoan

Source: https://vtcnews.vn/cong-nghe-ho-tro-ung-cuu-nguoi-dan-vung-lu-lut-tai-mien-trung-ar988864.html