According to initial information, the shop owner accused Trong Nhan of placing an order of three types of cakes worth 408 thousand VND. However, when the shipper delivered the goods, the actor did not pick up the phone. The bakery contacted him many times but received no response, then decided to post the incident on social media, accusing Trong Nhan of "bombing the order".

In response, the actor denied the information the shop owner gave. Trong Nhan affirmed that he only asked for the price and did not close the order because he felt the price was unreasonable. The bakery's act of arbitrarily placing an order and delivering the goods was a unilateral action, without the customer's consent. The actor also provided a text message exchange with the shop staff, in which he only stopped at the step of asking for the price, there was no message showing his agreement to place the order.
After the controversial clip went viral online, actor Trong Nhan continued to speak out. He was upset because the bakery owner's posts not only revealed his personal information but also used obscene language, insulting his honor and image. The actor said he had documented the entire incident and would file a lawsuit if he did not receive an apology from the bakery.
In the post on his personal page, Trong Nhan expressed a tough attitude. He said that the shop owner did not know what was wrong and still had provocative behavior while resolving the misunderstanding. However, at the end of the post, Trong Nhan also apologized to the shop owner's mother - who appeared in the clip for causing her to witness and be involved in the unwanted noise.
The uproar quickly divided netizens into two opinions. Some believed that Trong Nhan should have refused immediately when he saw that the price was not suitable to avoid misunderstandings. However, the majority of social media users believed that the major fault lay with the bakery for arbitrarily placing orders and delivering the goods without the customer's confirmation. In addition, the unprofessional behavior and inappropriate language from the store further negatively affected the business's image.
In the shared screenshot of the chat, Trong Nhan only asked about the types of cakes and prices, without confirming the order. This raises suspicions that the store was hasty in handling the situation emotionally, leading to unfortunate consequences.
Trong Nhan is a familiar face to television audiences, known for his role as Khang in the film Rose on the Left Chest . He has appeared in many famous film projects such as Marriage in the Narrow Alley, Zippo Mustard and You, Khong The Gut Thuc Ngan ...

Actor Trong Nhan cried until his eyes were swollen while playing the role of a heartless son in the play 'Afternoon Sun' premiered at the 2021 National Drama Festival.
Source: https://vietnamnet.vn/dien-vien-trong-nhan-vuong-on-ao-bom-hang-tuyen-bo-se-kien-2425835.html
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