Stop issuing paper health insurance cards from June 1, what should you do when going to see a doctor or get treatment?

Photo by TRAN HAI.

According to Official Letter No. 168/BHXH-QLT of Vietnam Social Security, from June 1, the social security agency will not issue paper health insurance cards to participants. Instead, people will use electronic health insurance cards on the VssID or VNeID application when going to see a doctor, get treatment, etc.

Specifically, from June 1, for cases of requesting to reissue or exchange health insurance cards, social insurance officers are required to directly guide participants to install the VssID application, the VNeID application and instruct them to use the health insurance card image on the applications to go to the doctor or get medical treatment instead of the paper health insurance card.

People need to install the VssID or VNeID application on their smartphones to be able to use the electronic health insurance card image instead of the paper card. Link health insurance information with the chip-embedded citizen identification card to ensure data synchronization.

To ensure rights and avoid interruptions in the medical examination and treatment process, people need to take the following steps: Install the VssID or VNeID application on their smartphones to be able to use the electronic health insurance card image instead of the paper card. Link health insurance information with the chip-embedded citizen identification card to ensure data synchronization.

Vietnam Social Security stated that from June 1, 2025, the social security agency will only issue paper health insurance cards for those who cannot install VssID, VneID and do not have a citizen identification card with a chip.

This regulation is part of the digital transformation program of Vietnam Social Security, implementing the directions of the Government and the Prime Minister on cutting administrative procedures, aiming to modernize the process and bring many practical benefits to health insurance participants.

To use the VNeID or VssID application instead of a paper health insurance card, people can integrate their health insurance card into these applications by following these simple steps: Integrate health insurance card into VNeID: First, people need to update the latest version of the VNeID application. Then, open the application and log in, select Paper Wallet, then select Integrate information. Next, select Create new request and enter the health insurance card number and card issuing unit information to complete the integration.

Regarding the VssID application, currently, most accounts have been authenticated with population data and updated citizen identification numbers. For accounts that have not been updated, users can follow these steps to update citizen identification numbers or personal identification codes for social insurance and health insurance participants in the VssID application.

To check the updated citizen identification number on the VssID application: Open the VssID application on your phone - Log in to your account. If the account already displays the citizen identification number, there is no need to update. If the old citizen identification number is still there, then you need to change the information, then follow these steps:

Step 1: Access the address: https://dichvucong.baohiemxahoi.gov.vn - Log in with your personal VssID account.

Step 2: When you have successfully logged in, look up and select Account Information to change your ID card number.

Step 3: In the information management section, you can easily edit your ID card/citizen identification number.

Step 4: Confirm at the social insurance agency. After completing the online information change, the user will receive a notification requesting to go to the nearest social insurance agency to confirm and complete the information change on the social insurance system.

If people have difficulty installing, contact the local social insurance agency for support in installing the application if it is not possible or if there is no chip-embedded citizen ID card. Social insurance officers are responsible for guiding participants to install and use the health insurance card image on the VssID, VNeID application; use the chip-embedded citizen ID card to go to the doctor and get treatment instead of the paper health insurance card.

By the end of 2024, the number of people participating in health insurance nationwide will be more than 95.5 million people, reaching a coverage rate of 94.2% of the population.

According to nhandan.vn

Source: https://baoapbac.vn/ban-doc/202505/dung-cap-the-bao-hiem-y-te-giay-tu-ngay-1-6-can-lam-gi-khi-di-kham-chua-benh-1043034/