Thousands of travellers suffered delays as a "technical problem" grounded flights to and from the UK on Monday, The Sun reported.
Although the problem was resolved by the afternoon of the same day, the disruption continued to have a major impact on tourists.
The UK Civil Aviation Authority (CAA) confirmed that passengers will be provided with food, drink and accommodation if their flight is delayed overnight.
Passengers sleep on deck chairs overnight at airport due to technical problems
However, many people said they had to sleep overnight on the airport floor, and many also complained about not having a decent meal.
Other travelers feel abandoned, some sleeping on cold airport floors surrounded by cockroaches. In addition, travelers are angry at the rising costs of food and hotel rooms without knowing who is footing the bill.
Passenger Matthew Creed, 26, was stranded at Amsterdam Schiphol Airport, Netherlands, after his KLM Royal Dutch Airlines flight to Edinburgh, UK was cancelled.
Matthew spent the night on a deck chair at the airport but later discovered that KLM had booked him a hotel. He claims he was not informed of the change, describing the night's sleep at the airport as terrible. "There was a queue of people waiting and only four or five staff to help. Then they said they were closing all the counters and everyone had to find somewhere to stay or make their own way. We heard there was a gate at the end of the airport where they kept pillows and blankets and stuff, so that's where we had to spend the night…" he said.
Traveller Chanel Acheampong tells how she and eight family members were stranded at Gran Canaria airport, Spain, on their way back to the UK.
"My niece is diabetic, she has an insulin pump and she's really low on insulin. We told easyJet about it on the phone and they told us to go to the shop and buy some when they knew we couldn't buy insulin over the counter. We needed to get home, she needed her medicine," she said.
Passengers flying to Newcastle, England were seen lying on the floor at Palma Airport, Spain, to spend the night. Some travelers even slept on trolleys, while others used towels to make tent-like shelters between barriers.
Passengers stranded at European airports
Around 790 departures and 785 arrivals were cancelled across all UK airports on Monday, with around 300 more on Tuesday. As a result, more than 200,000 people have had their travel plans disrupted and have been told their next flight will not be until later this week.
Authorities later confirmed the error stemmed from an incorrect data entry into the UK's National Air Traffic Management System (NATS).
The incident left air traffic controllers with no choice but to manually enter flight plans, causing hours-long delays.
It was the worst one-day disruption to UK air traffic since the Iceland volcano in 2010.
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