Insider GMC 2025 - when digital transformation needs to be linked to specific business growth

Over the years, Insider Growth Makers' Club (GMC) has become the most anticipated annual event among marketing and digital transformation leaders.

Not only a place to update trends, GMC is also a launching pad for pioneering brands to apply data and technology in a practical way.

GMC Vietnam 2024 has made its mark with a series of prestigious awards, honoring brands such as Vinpearl, Appota Pay, Hoang Ha Mobile, MBS, Misumi, TPBank, Viettel Telecom, Yody and Vietnam Airlines - names that are contributing to setting new standards for the industry through CDxP platform, AI and personalizing the user journey in 2024.

GMC 2025 returns with many strategic product updates, including Agent One - a new AI assistant, and practical content, aiming to solve short- and medium-term growth problems - where businesses not only find trends, but also find the right path for themselves.

On July 2 at Mövenpick Living West Hanoi, Insider officially organized Growth Makers' Club 2025 - a forum gathering pioneers shaping new standards for customer experience in Vietnam.

From the “right” question to the “worthy” choice

Insider GMC 2025 brings together more than 100 senior leaders from financial, retail, telecommunications, and technology corporations - Insider's close partners in Vietnam.

Not only a meeting place, GMC is an opportunity to look back on the journey we have taken, and ask the right questions: Where does sustainable digital transformation start? How should customer experience be defined in the AI era?

Highlights of GMC 2025:

- Keynote from Contentsquare: Beyond Google Analytics - The Why Behind Clicks, Rage, and Abandonment delves into the psychology of user behavior. Beyond measuring traffic, the session unlocks how to “read” digital emotions, thereby optimizing the multi-channel journey more accurately and humanely.

- Launch Agent One & announce product roadmap: At GMC 2025, Insider will announce the 2025-2026 product roadmap revolving around the CDxP platform, where data is instantly activated by AI and machine learning to personalize the customer journey in real time. The highlight is the launch of Agent One - an AI assistant that helps marketers analyze, suggest campaigns and optimize multi-channel performance. This is a strategic step towards a streamlined "Single Tech Stack", combining the most powerful technology with a smooth experience - turning AI from a promise into a real growth infrastructure.

- Practical case studies from Vietnamese businesses: FPT Shop, Vietnam Airlines, VETC, MBS will share how they effectively personalize multi-channel - from web to OTT, with clear results: better retention, higher conversion. CDxP is no longer a concept, but a practical operating tool.

Pioneering brands are honored for putting customers at the center and using technology to create real value - shaping new industry standards with data-driven thinking.

GMC brings together more than 100 C-level, a place to connect not only to meet, but to initiate strategic cooperation that brings sustainable growth.

Technology is just the foundation - companionship is the pedestal

Success does not come from one-way technology, but from the collaboration between the Insider team in Vietnam and the internal CX, CRM, and Digital teams - who understand customers from the inside. Each campaign is co-created through data, testing, and refinement, creating the right user journey - right time, right identity.

GMC 2025 is not just a place to update trends, but a place to form strategic connections - based on empathy and a shared vision. CX is not only the customer's journey, but also the business's own development journey.

Event information:
- Event name: Growth Makers' Club 2025 - Hanoi
- Time: July 2, 2025
- Location: Movenpick Living West Hanoi
- Contact: Katie Nguyen - [email protected]
Author

(Vietnam+)

Source: https://www.vietnamplus.vn/insider-gmc-2025-khi-chuyen-doi-so-can-gan-lien-tang-truong-kinh-doanh-cu-the-post1045838.vnp