What are the characteristics of an authentic Vertu phone?

As Christmas and Lunar New Year approach, the luxury gift market becomes increasingly vibrant, and Vertu phones are among the popular choices for these important end-of-year occasions. However, careful selection is necessary…

Each Vertu phone, when given as a gift, is not only a valuable present but also a guarantee of the giver's prestige and honor.

Simply searching for the keyword "genuine Vertu" on social media will reveal hundreds of advertisements selling "European" phones, "limited editions," and "99% new" phones at prices tens of millions of Vietnamese dong lower than the listed price.

According to Vertu Vietnam, the number of customers bringing their devices in for inspection has increased sharply in the last two months. Many cases have revealed that the devices have had their security software tampered with, or are not part of Vertu's global management system, leading to the risk of data loss and personal privacy.

Genuine Vertu phones use European natural leather and a steel frame that can withstand 150kg of weight...

A genuine Vertu phone always comes with a factory certificate matching the IMEI code, which can be verified on the global system. When visiting a Vertu Vietnam showroom, customers can receive direct assistance in verifying the authenticity or have it checked by authorized technicians. Additionally, features like Concierge and AIGS Agent – ​​a 24/7 AI-assisted human-to-human support platform – are easily recognizable indicators, as they are only activated on genuine products.

The difference is also evident in the materials used. Genuine Vertu phones use European natural leather, a 150kg load-bearing steel frame, and ceramics fired at 1200°C, assembled by hand by the world's leading artisans. These elements are difficult to replicate in counterfeit products, while non-genuine products often have replaced components, tampered with the operating system, or have emulators installed, rendering security features ineffective.

A representative from Vertu Vietnam shared: “A genuine Vertu phone is not only a luxury gift but also a guarantee of the prestige and honor of the giver. We always recommend that customers check directly at the showroom or verify the IMEI before purchasing to ensure their rights.”

Every genuine Vertu phone comes with a lifetime after-sales service manual.

As the sole authorized distributor and retailer of Vertu England in Vietnam, Vertu Vietnam guarantees that all products have factory certification, global warranty, and undergo rigorous quality checks before delivery. At our two official showrooms in the heart of Ho Chi Minh City, customers can directly experience, inspect, authenticate, or order bespoke custom-made products.

Each genuine Vertu phone comes with an international warranty booklet, Concierge activation information, and a lifetime after-sales service policy, making the gift not only of material value but also an affirmation of the giver's respect and prestige.

BINH LAM

Source: https://www.sggp.org.vn/mot-chiec-vertu-chinh-hang-co-nhung-dac-diem-nao-post821079.html