SATS is currently one of Vietnam Airlines ' important partners in the international market. The group provides ground services and cargo at many key airports in the airline's network, including Singapore, Bangkok, Bangalore, Hyderabad, Delhi, Hong Kong, London, and Paris.

With its consistently high service quality and extensive network covering 27 countries, SATS makes a significant contribution to Vietnam Airlines' international operations and is a crucial partner in the airline's efforts to improve service quality.

Vietnam Airlines and SATS, a leading aviation services group in Asia, have signed a strategic cooperation agreement.

Under the newly signed agreement, SATS will prioritize Vietnam Airlines in providing ground services and cargo at airports within its network, while also supporting it with equipment, personnel, and operational solutions to ensure high-quality standards.

On the part of Vietnam Airlines, the airline prioritizes the use of SATS's services and its affiliated companies when implementing operational packages in suitable markets, based on the principles of ensuring safety, efficiency, and compliance with legal regulations. Both sides agreed to continue discussions to implement future cooperation projects, including a plan to develop a new cargo terminal in Vietnam.

Mr. Le Hong Ha, General Director of Vietnam Airlines, emphasized: “The cooperation between Vietnam Airlines and SATS is an important step in our efforts to improve service quality, optimize costs, and strengthen the airline's international operating capacity. As one of Asia's leading aviation service groups, SATS will bring many added values ​​to Vietnam Airlines' operations. We believe that SATS's partnership will contribute to creating more practical value for customers and for the development of Vietnam Airlines in the future.”

This agreement not only strengthens the foundation for ground handling and cargo operations but also expands the potential for collaboration between Vietnam Airlines and SATS in specialized areas such as developing air logistics chains and optimizing operational processes.

Standardizing service standards according to international practices, along with technical support from SATS, will help Vietnam Airlines continue to enhance customer experience and increase competitiveness in international markets. At the same time, the agreement also creates opportunities for both parties to research and apply new technological solutions, improve operational efficiency, and work towards sustainable development in the coming period.

Source: https://heritagevietnamairlines.com/vietnam-airlines-mo-rong-hop-tac-quoc-te-huong-toi-phat-trien-ben-vung-va-nang-cao-nang-luc-canh-tranh/