On September 25, 2024, the Provincial People's Committee issued a Plan to comprehensively implement digital transformation of the tourism industry in Quang Ninh province by 2025, with a vision to 2030. Accordingly, Quang Ninh has proposed solutions such as promoting propaganda and raising awareness of digital transformation; building digital data; Building a specific digital government such as coordinating the provision of data to the Public Service Portal and the electronic one-stop system, integrating the electronic one-stop system with the administrative procedure settlement systems of the ministries, departments, and branches of the Central and the province to ensure that 100% of administrative procedures are eligible to provide online public services throughout the process on various access devices, including mobile devices and integrated on the National Public Service Portal; applying national electronic identification, integrating data so that people and businesses only have to enter data once.
Strictly implement reporting on the Provincial Reporting Information System and the Government Reporting Information System; develop and deploy a paperless meeting system in the Department. Deploy inspection and examination work through a digital environment, participate in building and effectively use digital platforms built and deployed by the Ministry of Culture,
Sports and Tourism. [caption id="attachment_1137905" align="aligncenter" width="800"]

Beautiful scenery of Ha Long city Collection[/caption] Regarding the construction of a digital
economy and digital society, specifically improving the investment environment, improving the administrative reform index, the competitiveness index at the department level; creating a favorable environment for businesses to apply information technology to develop; encouraging small and medium enterprises to carry out digital transformation, deploying solutions to control entry and exit at tourist destinations and tourist areas. Guide and support tourist destinations to promote the implementation of digital transformation solutions, improve the quality of digital infrastructure of the internet, wifi, infrastructure for check-in and checkout at destinations applying digital technology to improve service quality, inspection, supervision, create favorable conditions and increase satisfaction for tourists and people visiting and traveling. Implement cooperation programs, coordinate with media agencies in the digital environment; travel websites; websites for booking hotels, airline tickets, and trains; domestic and foreign digital content creators... to bring information and destination services of Quang Ninh to the digital environment; create favorable conditions for tourists to fully access information and confidently choose Quang Ninh tourism, build software to receive feedback from tourists through QR codes publicly displayed at tourist attractions, public places, hotels, and tourist accommodation establishments. [caption id="attachment_1137906" align="aligncenter" width="800"]

It is impossible not to mention the Ha Long Bay areas. Collected[/caption] Organizing the implementation of the shared digital tourism data platform for the whole province and tourism business administration, in which the state management agency plays a leading role, guiding tourism businesses to play a core role and tourists actively participate in collecting, standardizing, opening data and providing open data to serve policy making, business planning, optimizing, improving service quality and offering incentive packages for tourists. Applying
digital technology to serve smart tourism activities (digital tourism maps, smart tourism cards, registering to use tourism services via smart mobile devices... forming digital tourism products using virtual reality technology, augmented reality... deploying a national digital platform for tourism management and business, applying digital technology to manage and operate the tourism sector. In addition, Quang Ninh also offers specific solutions such as training digital human resources; building digital institutions, ensuring network safety and security; building digital infrastructure
Huong Giang
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