Enhanced user data protection to prevent fraud

Recently, the press has continuously reported on cases of fraud, impersonating employees of postal service providers (shippers) to defraud and appropriate property. Notably, the scammers took advantage of the personal information of service users that had been "leaked" to contact customers, notify them of orders and request money transfers.

Accordingly, the Department of Science and Technology recommends that people and businesses providing postal and telecommunications services in the area regularly update warning information about fraud methods and prevention measures on the iHanoi application. Limit sharing personal information on social networks, during livestream sessions; be wary of calls, messages or emails requesting personal information or money transfers.

For enterprises providing postal services, it is strictly forbidden to disclose information on the use of postal services; prepare a profile to propose a level and conduct assessment and approval of the profile to propose a level. Properly and fully perform the responsibilities of an enterprise when providing services in cyberspace.

Proactively develop solutions to protect service users' information and information systems such as call identification for postal staff, information encryption (full name, phone number, address, goods content) on postal items; promote so that users know the official information channels and digital platforms of the enterprise.

For enterprises providing telecommunications services, it is necessary to build a technical system and a centralized subscriber information database to enter, store and manage information throughout the time subscribers use the service; ensure the confidentiality of subscriber information according to the provisions of law.

Thoroughly understand and disseminate to departments and employees in the enterprise regulations on ensuring safety and security in providing telecommunications services and protecting personal data.

Telecommunications service providers must urgently review, inspect, control, and thoroughly handle the causes of "junk" SIM cards being released to the market; strengthen the management of mobile subscriber information according to regulations.

Source: https://kinhtedothi.vn/tang-cuong-bao-ve-du-lieu-nguoi-dung-phong-tranh-lua-dao.html