Apple acknowledges overheating issue on iPhone 15 Pro and Pro Max

Shortly after the iPhone 15 Pro and 15 Pro Max were released on September 22, thousands of users around the world began reporting that these devices could overheat during use.

Apple has acknowledged the issue and outlined possible causes for iPhones "running hotter than expected."

Apple's iPhone 15 Pro was introduced in Cupertino, California, US, on September 12. (Photo: AFP/TTXVN).

In a statement on September 30, Apple said: " Devices may get hotter in the first few days after setting up or restoring a device due to increased background activity. We have also found a bug in iOS 17 that is affecting some users and will be fixed in a software update. Another issue involves some recent updates to third-party apps that cause them to overload the system ."

Apple says some of the apps that can cause the iPhone to overheat include Instagram, Uber and the popular racing game Asphalt 9.

But in some cases, users feel their iPhone heating up abnormally even when not using the above applications.

One user in the UK reported experiencing this while shooting 4K video indoors on a cool day.

For others, even short FaceTime calls were enough to make the iPhone 15 Pro almost too hot to hold.

" It got hot after just 2 minutes of FaceTime calling ," tech content creator Mohit Verma wrote on social network X, formerly known as Twitter. " This is a new issue for me as I have never experienced this with any phone before ."

Robert Triggs, editor of smartphone enthusiast site Android Authority, wrote that the iPhone 15 Pro gets only slightly hotter than rival devices from Samsung and Google when performing common tasks like streaming YouTube.

But when he measured the temperatures of all three phones while recording 4K video and running tests designed to measure long periods of intense graphics gaming, the results showed that the iPhone ran the hottest by far.

Apple admitted to The Washington Post that such tasks — which take long-term use of the iPhone's CPU and graphics processor — can cause the device to overheat.

However, it remains unclear whether the underlying iOS bug Apple discovered exacerbates the overheating issue in such situations.

What's also unclear is how Apple's upcoming iOS update will address this issue, though Apple says the updated software won't cause iPhones to run slower or reduce performance.

Apple pledges to fix overheating issues on iPhone 15 Pro and Pro Max soon. (Photo: Mashable).

Apple added that the overheating issue is not a safety risk and will not affect the performance of iPhone models.

Apple's updated interface for iPhone 15 Pro devices has also been given a closer look.

Ming-Chi Kuo, an analyst at TF International Securities who monitors Apple's supply chain, said the company's use of titanium and internal redesigns to reduce iPhone weight were likely to blame for the overheating issues, a claim Apple has denied.

If you have purchased an iPhone 15 Pro or Pro Max and are finding it overheating during use, there are a few things you should try that can help control the temperature.

Turn on Low Power Mode. This will disable features like the iPhone 15 Pro's super-smooth “ProMotion” display and reduce the iPhone's CPU and GPU performance.

That may keep your phone from getting uncomfortably hot, but it also means some features will be temporarily disabled.

Turn off background activity for some apps. In the "Settings" app, tap "General," then tap "Background App Refresh" — there you'll see which apps have permission to run even when you're not actively using them.

Remember to turn off apps you know you won't need, and consider turning off background activity for apps like Uber and Instagram at least temporarily.

(Source: vietnamplus)

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