Apple acknowledges overheating issues on the iPhone 15 Pro and Pro Max.

Immediately after the iPhone 15 Pro and 15 Pro Max were released on September 22nd, thousands of users worldwide began reporting that the devices could overheat during use.

Apple has acknowledged the issue and pointed out possible reasons why iPhones "run hotter than expected."

Apple's iPhone 15 Pro was unveiled in Cupertino, California, USA, on September 12. (Photo: AFP/VNA).

In a statement on September 30, Apple said: " Devices may get hotter during the first few days after setup or restoration due to increased background activity. We've also found a bug in iOS 17 affecting some users that will be fixed in a software update. Another issue relates to some recent updates to third-party apps that are overloading the system ."

Apple says some apps that can cause the iPhone to overheat unexpectedly include Instagram, Uber, and the popular racing game Asphalt 9.

But in some cases, users feel their iPhones getting unusually hot even when not using those apps.

A user in the UK reported encountering this issue while shooting 4K video indoors on a cool day.

For others, even short FaceTime calls are enough to make the iPhone 15 Pro almost too hot to hold.

" It heated up after just two minutes of a FaceTime call ," tech content creator Mohit Verma wrote on social media platform X, formerly known as Twitter. " This is a new problem for me as I've never encountered this with any phone before ."

Robert Triggs, editor of the smartphone enthusiast website Android Authority, wrote that the iPhone 15 Pro only gets slightly hotter than competing devices from Samsung and Google when performing typical tasks such as streaming YouTube.

But when he measured the temperature of all three phones while shooting 4K video and conducted tests to assess the duration of high-intensity graphics gaming, the results showed that the iPhone ran the hottest so far.

Apple admitted to The Washington Post that such tasks—prolonged use of the iPhone's CPU and graphics processor—can cause the device to overheat.

However, it remains unclear whether the underlying iOS bug that Apple discovered exacerbates the overheating issue in such situations.

It's also unclear how Apple's upcoming iOS update will address this issue, although Apple says the software update will not slow down iPhones or reduce performance.

Apple is committed to fixing the overheating issue on the iPhone 15 Pro and Pro Max soon. (Image: Mashable).

Apple added that the overheating issue is not a safety risk and will not affect the performance of the iPhone models.

Apple's updated interface for the iPhone 15 Pro devices has also been subjected to closer scrutiny.

Ming-Chi Kuo, an analyst at TF International Securities specializing in Apple's supply chain, said the company's use of titanium and internal redesign to reduce iPhone weight is likely the culprit behind the overheating issue, a claim Apple has denied.

If you've bought an iPhone 15 Pro or Pro Max and find it gets too hot during use, you should try some ways to help control the temperature.

Turn on Low Power Mode. This will disable features like the iPhone 15 Pro's ultra-smooth "ProMotion" display and reduce the iPhone's CPU and GPU performance.

This can help prevent the phone from overheating uncomfortably, but it also means that some features will be temporarily disabled.

Disable background activity for certain apps. In the "Settings" app, tap "General," then tap "Background App Refresh"—there you'll see which apps have permission to run even when you're not actively using them.

Remember to close apps you know you won't need and consider disabling background activity for apps like Uber and Instagram, at least temporarily.

(Source: vietnamplus)

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