Standing Vice Chairman of the City People's Committee Nguyen Thanh Binh inspected the modern reception and result return department at Phu Hoi Ward People's Committee.

At the meeting, representatives of Thuan Hoa District People's Committee and related departments and branches reported on the implementation of preparations for the two-level local government model.

Not only does it stop at assessing the progress of organizational and infrastructure preparation, but it also focuses on practical processing capacity in receiving and processing administrative records and deploying online public services, key factors to ensure the new model operates effectively, without causing disruption or inconvenience to people and businesses.

In the context of promoting administrative reform and building e-government, improving the quality of administrative procedure settlement is a particularly important task. In particular, when Hue City is entering the transition phase to a two-level local government model, the requirements for transparency, synchronization and efficiency in the process of processing records are even more urgent. This is not only a condition to ensure continuity in management and operation but also a key factor in building a modern, serving administration - where people and businesses are placed at the center.

In addition, the trend of digital transformation and building digital government poses urgent requirements for localities to innovate processes and methods of providing public services in the direction of digitization, data interconnection, and efficiency as a measure. Assessing the current situation, pointing out difficulties and obstacles, and promptly proposing solutions to improve the quality of administrative procedures are the basis for realizing administrative reform goals in the current period.

In Phu Hoi ward, the Standing Vice Chairman of Hue City People's Committee directly surveyed the "one-stop" department, monitored the process of receiving and processing documents, checked the ability to operate the online public service system, and discussed with grassroots officials to listen to the advantages and difficulties in practical implementation.

During the working session, Permanent Vice Chairman of the City People's Committee Nguyen Thanh Binh acknowledged the efforts of localities in proactively improving processes, applying information technology and demonstrating a sense of responsibility in serving the people. However, he also noted that the conversion to a two-level local government model requires synchronous and thorough preparation from organizational structure, personnel to business processes.

Mr. Nguyen Thanh Binh emphasized that it is necessary to ensure connectivity, synchronization and efficiency in the reception and settlement of administrative procedures, especially in the provision of online public services. The focus of the transformation process is to ensure that people's rights are not interrupted, and must even be served better than before.

At the meeting

To achieve this goal, the Standing Vice Chairman of the Hue City People's Committee requested units to continue reviewing and perfecting the organizational structure, improving the quality of cadres and civil servants, especially at the one-stop-shop; at the same time, promoting communication so that people can grasp information, understand and agree with the new model. Being proactive in organizing, clearly assigning tasks and standardizing processing procedures will be decisive factors in ensuring the smooth operation of the two-level government model.

The two-tier local government model is expected to create a breakthrough in administrative reform, helping to streamline the apparatus, improve the effectiveness and efficiency of state management, and more importantly, improve the quality of service to people and businesses in the new period.

Vice Chairman of Hue City People's Committee Nguyen Thanh Binh emphasized: "Improving the quality of administrative procedure implementation is not only a professional requirement, but also a measure of the government's service capacity in the new context. This is both an opportunity and a challenge for localities to demonstrate their determination to build a serving government, a creative government, taking people's satisfaction as the core goal."

HAI THUAN

Source: https://huengaynay.vn/chinh-tri-xa-hoi/bao-dam-lien-thong-thu-tuc-hanh-chinh-154292.html