Officials are still 'hesitant' to use digital data, requiring people to submit paper documents

The information was presented at the meeting of the Independent Appraisal Council of the Draft Resolution of the Government regulating the handling of difficulties and obstacles in simplifying administrative procedures based on data.

On November 10, Deputy Minister of Justice Dang Hoang Oanh chaired a meeting of the Independent Appraisal Council for the Draft Resolution of the Government regulating the handling of difficulties and obstacles in simplifying administrative procedures (TTHC) based on data.

According to the report at the meeting, currently, the restructuring of the process to implement online administrative procedures is being implemented at ministries and ministerial-level agencies for administrative procedures implemented at the central level and is being implemented "distributed" for administrative procedures implemented at the local level.

Accordingly, for each administrative procedure issued by the Central Government to be implemented locally, each province and city must restructure the process and upload it to the Provincial Administrative Procedure Information System. To ensure consistency, synchronization and avoid waste, it is necessary to regulate the restructuring of the process and adjust the software according to the "centralization" principle.

In addition, the actual survey results show that there are still many cadres and civil servants assigned to receive and resolve administrative procedures who are "hesitant" about using databases when resolving administrative procedures, still requiring people to submit documents to save records, avoiding complicated problems later because there is not a strong enough legal basis for replacing document components with data...

Meeting scene.

The issuance of the Resolution aims to ensure full institutionalization of the Party's policies and the State's laws on cutting and simplifying administrative procedures; create a legal basis for implementing the reduction of documents and records of administrative procedures and the use of data to perform administrative procedures; thoroughly resolve difficulties and obstacles in implementing plans to cut and simplify administrative procedures, reduce compliance costs, and facilitate organizations and individuals in performing administrative procedures.

Contributing opinions to the draft, Council members said that it is necessary to clearly stipulate that organizations and individuals receiving and processing administrative procedures are not allowed to request organizations and people who are the owners of the records to provide information and data that are already available in the national and specialized databases that have been announced.

In addition, it is necessary to regulate the method of exploiting data from 6 specialized databases; the handling mechanism when the database cannot be exploited; clarify the tasks that ministries and branches must do when implementing the connection and exploiting data from 6 databases; research and regulate the time to complete the restructuring of the administrative procedure settlement process to ensure feasibility...

Concluding the meeting, Deputy Minister Dang Hoang Oanh emphasized that with the administrative procedures listed in the Appendix proposed by the Ministries, the Ministries and ministerial-level agencies are requested to be responsible for the accuracy of the review results and the basis for proposing reductions and simplifications. At the same time, the drafting agency shall preside over and coordinate with the Ministries and branches to carefully review the administrative procedures and consider stipulating open provisions so that the Ministries, branches and localities have time to review the administrative procedures.

Regarding the content of the draft Resolution, in addition to receiving and adjusting according to the opinions of the Council members, it is necessary to flexibly stipulate the contents of the competent authorities in handling administrative procedures, determine the responsibilities of the data processing agencies; the responsibilities and rights of citizens in updating and reviewing data; coordinate with ministries and branches to standardize information on the database to be exploited and used to replace the components of administrative procedure records; and more specifically stipulate the responsibilities of the governing bodies, ministries, ministerial-level agencies, and localities in completing the restructuring of administrative procedures.

The Draft Resolution consists of 6 Articles and 4 Appendices, specifically:
- Article 1: Regulations on the scope of the Resolution;
- Article 2: Regulations on principles of reduction and simplification;
- Article 3: Regulations on reduction and replacement of information in administrative procedure dossier components;
- Article 4: Regulations on information on the database that is exploited and used to replace the components of the administrative procedure records. Accordingly, documents and papers will be exploited and used on 6 main databases (National population database; National insurance database; National business registration database; Electronic civil status database; Vehicle registration database; National land database) and other databases when meeting the conditions for connection and data sharing.
- Article 5: Organization of implementation, specific regulations on responsibilities of Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees at all levels in restructuring databases, responsibility for organizing the implementation of this Resolution.
- Article 6: Regulations on effective date, accordingly, this Resolution takes effect from November 15, 2025 to February 28, 2027.

Source: https://baotintuc.vn/thoi-su/can-bo-van-e-de-dung-du-lieu-so-yeu-cau-nguoi-dan-nop-ho-so-giay-20251110202652067.htm