KFC Vietnam fried chicken chain urgently announces inappropriate statements

(NLDO) - KFC believes that these statements not only affect the reputation and image of this brand but also negatively affect the customer experience.

On May 9, the KFC fanpage (with a blue tick, 59 million followers) - a famous fast food chain from the US - issued a warning about fake channels.

Specifically, KFC Vietnam said that recently, there have been many cases of impersonation of this brand as well as restaurant branches on social networking platforms, especially Facebook and TikTok.

Many incorrect and substandard contents, messages and images are being spread more and more widely, causing customers to seriously misunderstand this brand.

With over 27 years of working with Vietnamese customers and more than 230 restaurants nationwide, KFC believes in always putting customer experience first, through strict content censorship and clear, accurate communication.

KFC announces fake KFC Vietnam channels on social media Source: KFC

"Statements from unofficial accounts not only affect the reputation and image of the brand, but also negatively affect the experience of customers who always trust and accompany KFC.

Therefore, please carefully check the source of the channel and verify the posted content before receiving or sharing. In case further verification is needed, you can contact KFC through official channels for the fastest and earliest support" - KFC Vietnam recommends.

To avoid confusion, KFC included official social media links in the announcement.

According to records, on social networking platforms such as TikTok and Facebook, recently a series of fake KFC brand accounts have appeared.

These accounts often use similar names and logos to brands, then comment on many videos with content related to promotional programs, statements comparing with competitors..., causing misunderstandings.

Faced with this situation, many users have called for reporting fake accounts, emphasizing that creating fake accounts not only violates platform regulations but also negatively affects the KFC brand.

According to KFC's website, in addition to traditional dishes, when coming to the Vietnamese market, KFC has created some dishes that suit Vietnamese tastes. In addition, some new dishes have also been developed and introduced to the Vietnamese market.

KFC opened its first restaurant in Ho Chi Minh City in 1997. To date, KFC has developed more than 140 restaurants, present in more than 21 major provinces and cities across the country.

Source: https://nld.com.vn/chuoi-ga-ran-kfc-viet-nam-thong-bao-khan-ve-cac-phat-ngon-thieu-chuan-muc-196250509222258014.htm