Staff of The Palm Puluong Homestay & Restaurant, Ban Don resort, prepare rooms to welcome tourists .
For many years, Anh Phat Hotels & Resorts (Nghi Son town) has always been an attractive destination for tourists because of its luxurious and sophisticated resort space, creative cuisine... to colorful cultural, artistic, musical and entertainment activities. Therefore, during the peak summer tourist season, this place welcomes a large number of tourists coming to visit and relax. Therefore, in order to meet the needs of tourists, in addition to organizing a variety of experiential and recreational activities, the renovation of rooms and improvement of service quality are always focused on by the management team and service staff here.
Ms. Dao Phuong, Head of Sales & Marketing of Anh Phat Hotels & Resorts, a resort, entertainment complex, said: Currently, there are 713 rooms here that can accommodate thousands of tourists staying at the same time. In the summer, tourists come here to have fun and relax quite a lot, especially on weekends, the room booking capacity of tourists reaches 100%. Therefore, to serve the peak tourist season well, we have focused on room hygiene, fire prevention, security and safety for tourists. Along with that, we are interested in improving the professional skills of the management team and staff of the unit; publicly posting service prices according to regulations, not allowing price squeeze or charging high prices to occur for customers. At the same time, it is necessary to carry out food hygiene and safety well, not to use food of unknown origin, not to ensure quality, absolutely not to let food poisoning happen... Thereby, not only to maintain reputation but also to make an effort to create a good impression on tourists when coming to Anh Phat Hotels & Resorts resort, entertainment complex.
During the summer, the number of tourists staying at The Palm Puluong Homestay & Restaurant resort in Don village, Thanh Lam commune (Ba Thuoc) increased. Mr. Nguyen Cong Huy, the resort owner, said: The resort is operating 10 rooms and 1 communal room, with a capacity of about 70 tourists. Guests staying at the resort mainly travel with families, groups of friends and tend to book rooms close to the holiday. Therefore, we have built and implemented promotional programs on the website, fanpage, posted information about unique products, promotional policies, culinary programs serving tourists... depending on the time for customers to easily choose. In addition, to meet the needs of tourists, we also invest in purchasing additional equipment in the rooms and prepare food ingredients, human resources... Along with that, we are committed to publicly listing prices and not suddenly increasing prices during the peak summer tourist season. Actively coordinate with security forces to ensure safety and create a friendly environment for tourists.
According to statistics, the whole province has 1,300 accommodation establishments with a total of 48,600 rooms. The types of accommodation in the province are quite rich and diverse, from high-class accommodation such as resorts, tourist apartments, tourist villas that ensure standards, to hotels, small motels, homestays suitable for the needs of many tourist segments. To meet the peak summer tourist season, accommodation establishments in the province focus on upgrading and investing in equipment to expand the scale and quality of services. At the same time, focus on cleaning the environment to ensure green, clean and beautiful spaces; increase the allocation of human resources to serve tourists. Along with that, many tourism stimulus programs are implemented, launching many discount programs, product promotions; committing not to increase prices during peak tourist season, service prices are listed, to create sympathy and attract customers.
In order to best serve the needs of tourists during the summer, the Department of Culture, Sports and Tourism has stepped up propaganda and reminded tourism service businesses to strictly implement regulations on fire prevention, fire fighting, security - order, and food safety and hygiene. Strengthen coordination with localities and accommodation establishments to organize training courses for hotel staff, motels, and homestay households with the content of improving service skills, communication and handling situations in tourism activities... Thereby, contributing to making Thanh Hoa a safe, friendly, and attractive destination for tourists.
Article and photos: Nguyen Dat
Source: https://baothanhhoa.vn/co-so-luu-tru-nang-cao-chat-luong-nbsp-dich-vu-dip-cao-diem-du-lich-he-250430.htm
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