Businesses ready for summer tourist season

Guests check in at Citadines Marina Halong Hotel

With a convenient location, right next to the beach, meeting 5-star standards, for many weeks now, Citadines Marina Halong Hotel has proactively rearranged the rooms, lobby and grounds to ensure all the most convenient and clean facilities for tourists during their stay. The hotel also improves the quality of its staff to meet the needs of a sharp increase in the number of visitors, increases promotion to many markets through travel channels, social networks, and media, enhancing the experience for tourists. Thanks to that, the hotel's room occupancy rate is currently 90-95%, even fully booked on weekends.

Mr. Jonathan Lai, General Manager of Citadines Marina Halong Hotel, said: In preparation for this year's summer tourist season, we have mobilized forces to clean up the surrounding landscape areas, especially the beach area in front of the hotel. In addition, we have completed the vegetable garden on the 3rd floor, providing both experiential services for visitors and achieving the goal of sustainable development. We always strive to bring the best services and experiences to visitors to Ha Long and Quang Ninh.

Along with focusing on landscape improvement, creating highlights, cleaning the environment, bringing in some items, creating new spaces, to welcome guests during the summer tourist season, businesses have prepared plans when the number of visitors increases sharply. In particular, businesses take full advantage of the "heat" of tourism, sports , and cultural events held in Quang Ninh to attract tourists for long-term stays. At the same time, they increase promotion on social networking sites, strengthen connections with travel agencies, and exploit new markets. In particular, businesses also launch new products, incentives, and discounts to attract tourists. In particular, Tung Lam Development Joint Stock Company has implemented many traditional experience activities in a Vietnamese space for all ages at Nuong Yen Tu village such as: Folk memory games, creative skill testing workshops, balance challenge workshops... The Yacht Hotel by DC also launched a BBQ party package with a special price from 659,000 VND/guest, children from 6-12 years old are 389,000 VND/guest, free for children under 6 years old. Saigon Ha Long Hotel launched a buffet party program, 10% discount on boat rental when booking a room at the hotel... In addition, businesses also pay special attention to improving the quality of human resources to ensure the best service, meeting the needs of tourists.

Mr. Nguyen Sy Phan, Representative of The Yacht Hotel by DC, said: The hotel currently has more than 200 staff members. Most of them are recruited from Ha Long University, so they are of good quality, well-trained, and provide professional service. This summer, the hotel's room occupancy rate is expected to reach 90% or more. In order for visitors to have the best experience when using the services at the hotel, in addition to renovating the facilities and launching many attractive programs, we pay special attention to training, coaching, and developing human resources. At the same time, we will strengthen supervision, promptly handle substandard actions, and implement policies well so that staff can feel secure in their commitment, strive to serve, and work enthusiastically.

It is expected that many new tourism products, activities and events will be exploited by localities this summer such as: Community eco-tourism tour with the activity "A day as a fisherman" in Van Don district, kayaking in Cai Chien commune, experiencing a space without plastic waste in Co To district. Along with a variety of tourism activities, the proactiveness of businesses will continue to be an important premise to attract tourists this summer, creating a deep impression of an attractive, safe and friendly Quang Ninh , contributing to the completion of the set goals.

Cao Quynh

Source: https://baoquangninh.vn/doanh-nghiep-san-sang-cho-mua-du-lich-he-3356338.html