Private enterprises before the "storm" of digital transformation
At the recent forum on digital economic development, Mr. Pham Minh Quang - General Director of DOLPHIN Trading and Investment Company Limited frankly pointed out a series of challenges that the private sector is facing. Many small and medium enterprises lack financial resources to invest properly in IT infrastructure, management systems and network security.
In addition, there is a serious shortage of high-quality digital human resources. Although the young workforce is abundant, specialized skills such as data analysis and digital technology operations are still "blank areas" in many businesses. Traditional management thinking still considers technology as a cost rather than a long-term investment, leading to delays in implementation.
Referring specifically to business households, Mr. Pham Minh Quang emphasized the confusion of individual business households in making input and output costs transparent when entering the digital environment.

Many business households do not hesitate to pay taxes or open businesses, the difficulty is that they do not know how to legalize inventory before the technology application period, or handle input invoices from international transactions.
Taking practical examples from the tourism and e-commerce industries, Mr. Quang said that when Vietnamese businesses purchase goods online from foreign platforms, the regulations of other countries often do not require invoices like in Vietnam.
"While major brands in Vietnam like Uniqlo are willing to issue invoices, cross-border online transactions lack this document. If the tax authority imposes a rigid tax rate without a guidance mechanism, it will be very difficult for businesses to comply," Mr. Quang worries.
Therefore, the issue is not only technology, but also the role of state management in creating transparent mechanisms and specific instructions so that business households can convert legally.
According to the speech of Mr. To Hoai Nam - Permanent Vice President of Vietnam Association of Small and Medium Enterprises (VINASME) sent to the forum, more than 80% of small and medium enterprises do not have a clear digital transformation strategy. This makes domestic enterprises vulnerable to fierce competition from foreign corporations that have superior advantages in data and capital.
Proposing breakthrough solutions
To solve the difficulties for businesses, Mr. To Hoai Nam proposed to solve the "double bottleneck" of capital. Vietnam needs to improve the financial market mechanism, open up long-term capital sources for innovation and build a green financial mechanism.
In particular, Mr. Nam emphasized the three-way cooperation model: State - Scientists - Enterprises. Accordingly, the State supports enterprises in "ordering" institutes and schools to research technological solutions, and at the same time builds open national digital platforms so that small and medium enterprises can use them together at low cost.
From the perspective of a technology enterprise, Ms. Nguyen Thi Minh Khue - Vice Chairman of the Board of Directors of Sapo Technology Joint Stock Company shared the lesson after 18 years of accompanying 230,000 business households. That is, if we want business households and businesses to digitize, technology enterprises themselves must make technology simple.

Ms. Khue believes that core technology solutions such as AI, Big Data or Headless Commerce need to be "popularized" for easy application. At the same time, she recommends that the State should have preferential tax policies, R&D funds or controlled testing programs (sandboxes) to encourage Vietnamese technology companies to create market-leading products.
For private enterprises, Mr. Pham Minh Quang recommends that enterprises need to identify digital transformation as a long-term strategy, not a temporary activity. Focus on digitizing processes, administration, finance - accounting, customer care. Invest in data: collect, manage, analyze data to create value.
In addition, it is necessary to cooperate with technology businesses, participate in innovation platforms as well as promote digital skills training for employees and leaders.
According to Mr. Quang, the digital economy is not only an inevitable trend of the times but also a historic opportunity for Vietnamese private enterprises to break through, grow strongly and become an important driving force of the economy.
"With the clear orientation and policies of the Party and State, and the spirit of innovation of the business community, we believe that Vietnamese private enterprises are fully capable of integrating deeply, improving competitiveness and making great contributions to the goal of making the digital economy account for 30% of GDP by 2030 as set out in the Politburo's resolution," said the General Director of DOLPHIN Trading and Investment Company Limited.
Source: https://doanhnghiepvn.vn/chuyen-doi-so/dua-cong-nghe-ve-muc-binh-dan-de-thuc-day-kinh-te-so/20251123051231880






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