Personal income tax refund on eTax Mobile: Simple and convenient

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Recently, personal income tax (PIT) refunds have become a topic of interest to taxpayers, with many questions raised such as how to get a refund on the eTax Mobile app, how long does it take to receive a PIT refund... Ms. Nguyen Ho Nhu Y, Phu Tho ward, Thu Dau Mot city, shared that PIT refunds are always a hot topic every time the tax settlement season comes. But now, the tax industry has relieved this pressure. Online filing brings significant benefits because taxpayers do not need to go directly to the tax office to submit their documents, helping to save time and travel costs. Moreover, tax declaration support software has an error checking function, helping taxpayers detect and correct errors before submitting their documents. Documents with fewer errors will be processed faster.

Taxpayers can easily self-settle personal income tax through the eTax Mobile application.

Mr. Le Quoc Nhat, Lai Thieu Ward, Thuan An City, said that by settling personal income tax online, he can easily track the status of his application, know what stage the application is in and whether any additional information is needed. Along with that, the online application processing process has been automated, helping to shorten the review time. Taxpayers can proactively contact the tax authority if any problems arise.

Starting from the 2024 tax settlement period (i.e. the files being submitted at the present time), the tax industry will implement the automatic personal income tax refund process. This new process significantly shortens the processing time and helps people get back their overpaid tax much faster and more conveniently than before.

Simplify the tax refund process

According to information from the Tax Department, from April 3, 2025, the Tax Department has officially implemented automatic personal income tax refunds for people on eTax Mobile. Accordingly, with the development of technology, automatic tax refunds on the eTax Mobile app are an optimal solution to help people easily carry out tax refund procedures quickly, accurately and conveniently.

The automatic tax refund system is built on the integration of available data on taxpayers. This data source includes information declared and submitted by income-paying organizations, along with self-declared data during the year by individual taxpayers. From there, the tax authority's application will automatically create a suggested personal income tax finalization form, pre-filling the taxpayer's tax refund information.

According to tax experts, not all tax refund dossiers are automatically processed when individuals make tax settlements. To be processed automatically, the personal income tax refund dossier of employees must meet the following conditions: at the time of processing the personal income tax refund dossier, the organization or enterprise paying the income has fulfilled its obligation to pay personal income tax on behalf of the employee, has completed the tax deduction for the employee; or at the settlement period when the taxpayer requests a tax refund, the total personal income tax amount has been fully paid into the State budget. Thus, only when the tax amount has been fully paid into the State budget will the tax authority consider refunding the taxpayer. Tax experts recommend that taxpayers quickly install the eTax Mobile application on their mobile phones to receive automatic personal income tax refunds, saving time by not having to go to the tax authority to complete tax refund procedures.

Regarding the conditions for online personal income tax refund, the tax sector said that all steps, processes, and procedures for personal income tax refund and automatic personal income tax refund dossiers are assigned to officers and employees for processing, checking, and handling on a case-by-case basis; at the same time, the tax authority will prepare a response to accept the tax refund decision or send a notice of refusal to refund. Thus, if the conditions for automatic processing are not met, the dossier will still be accepted but must be manually checked, explained, and approved according to regulations.

For online personal income tax refunds, it can range from 6-40 working days. According to the provisions of the Tax Administration Law No. 57/2019/QH14, the personal income tax refund period is stipulated as 6 working days. If the application is "smooth sailing" and does not require further verification, the taxpayer can receive the refund within 6 working days. The 40-day case is applied when the tax authority needs time to verify information in the personal income tax return. Verification can be due to many reasons such as suspected errors, need to compare with information from related parties (banks, companies...) or due to the large volume of documents that need to be processed...

THANH HONG

Source: https://baobinhduong.vn/hoan-thue-thu-nhap-ca-nhan-tren-etax-mobile-don-gian-tien-loi-a348251.html