Ribbon cutting ceremony to open 9 points for guidance, receiving documents, and returning results of administrative procedures regardless of administrative boundaries

Speaking at the ceremony, Chairman of the City People's Committee Nguyen Van Phuong emphasized that this event affirms that Hue City is a locality implementing a new model in administrative reform, implementing the Prime Minister's direction to shift from the state of "asking - giving" to provide public services to the state of "proactive - serving", providing public services to people and businesses; demonstrating the spirit of innovation, creativity, digital transformation and the commitment of the City People's Committee to take the satisfaction of people and businesses as the center.

Hue City is striving to build a modern, transparent and approachable government, where all citizens, regardless of where they are, can access public services easily and conveniently. The model is the first step to realizing the vision of a city without administrative barriers, where all administrative procedures are resolved quickly, publicly and effectively.

The Chairman of the City People's Committee committed to closely direct and ensure that the model is implemented on schedule, effectively and in accordance with reality for the goal of building an image of a "proactive - serving" government, for the satisfaction of the people and the sustainable development of Hue city.

The model of Guidance Points, Receiving Documents and Returning Results of Administrative Procedures regardless of administrative boundaries is deployed at 9 post office service points, allowing people to submit administrative procedures at post office reception points, regardless of their place of residence or place of household registration.

This means that people in cities, districts and communes can easily access public services at the nearest and most convenient location. These 9 reception points will directly receive, guide, digitize records, return results and support people to look up and register administrative procedures quickly and effectively.

Visit 1 of 9 points for guidance, receiving and returning administrative procedure results of Hue City Post Office

Handling records and administrative procedures in a direction that is not dependent on administrative boundaries in Hue city brings many practical benefits to people, businesses and agencies and units such as: Saving time, travel costs, simplifying procedures, reducing paperwork, improving service quality, increasing satisfaction, promoting digital transformation, forming digital citizens and digital businesses.

Hue City Post Office also deployed a system of 136 public service agency points established in all wards, communes and towns, on the basis of promoting the effectiveness of the existing network of Commune Cultural Post Office points.

With a widespread network of public service agents, they will become "extended arms" of the government, helping people in remote areas easily carry out administrative procedures.

Here, Post Office staff will support people: Submitting documents online on the National Public Service Portal/City Public Service Portal; receiving administrative procedure documents according to the process; transferring paper documents to the competent authority for settlement and receiving and returning administrative procedure settlement results to people at the requested address.

NOSTALGIA

Source: https://huengaynay.vn/kinh-te/khai-truong-diem-tiep-nhan-tra-ket-qua-giai-quyet-thu-tuc-hanh-chinh-153608.html