People are satisfied with after-hours medical examination and treatment at Bach Mai Hospital

Since learning that Bach Mai Hospital opens medical examination hours from late afternoon to late evening, Ms. PHN (Ba Dinh district, Hanoi ) made an appointment through hotline 1900.888.866 for a health check.

Experiencing advanced medical services and accessing a team of doctors and medical staff from reception, guidance, quick procedures to clinical tests, X-ray examinations and doctor's diagnosis, she said, "For busy people, I find the hospital's after-hours medical examination very convenient. At 5 p.m., I was able to go in for an examination, then do some tests as prescribed, everything went smoothly in a clean, airy space, the doctors and nurses gave their conclusions with care, I felt really secure."

NTV, a student at the University of Science and Technology, felt tired, had palpitations, had difficulty breathing when exerting himself, felt dizzy, had shaky hands and feet, and had pale skin. However, due to his busy schedule during the day, he took the opportunity to see a doctor after hours. After being examined by the Hematology and Cardiology Department, the doctors concluded that NTV had anemia.

Feeling secure holding the prescription and listening to the doctor's advice, the student was relieved of his anxiety: "I thought I had a heart disease, but it turned out to be just anemia due to irregular eating and living habits. Luckily, the hospital is near the school and has very convenient examination hours for students like me."

People are satisfied with after-hours medical examination and treatment at Bach Mai Hospital, photo 1

Mr. PVK is a retired cadre in Mai Chau, Hoa Binh , who has chronic hepatitis and has been having regular check-ups at the Department of Examination on Demand, Bach Mai Hospital for many years now. Since he learned that the hospital has expanded its examination hours, he no longer has to travel all night, but instead leisurely gets on the bus in the early afternoon, and after the after-hours examination, he gets on the bus back in the evening, without having to wait anxiously.

Mr. PVK excitedly shared: “I find this time frame very convenient for even people from far away provinces, old people like me. I can rest comfortably, have breakfast at home, skip lunch, get on the service car in the early afternoon, show up at 5pm for a blood test, medical examination, the doctor gives a quick conclusion, from 8pm to 9pm there is a service car to pick me up and take me home, no need to wait in line.”

Every day, Bach Mai Hospital receives an average of 8,000 to 10,000 patients from across the North and the capital Hanoi for medical examination and treatment, including many of the most serious and complicated cases.

The expansion of on-demand examination hours from 5:00 p.m. to 9:00 p.m. from Monday to Friday every week at K1 - On-demand Examination Department has shown the dedicated efforts of the medical team and the support from patients towards the goal of "For the health of the people".

For over 2.5 months, the reception department, tour guides, and nurses have been ready to receive and provide thoughtful and attentive guidance to patients who need to see a doctor after office hours with quick procedures. All clinics in all clinical specialties are still lit, and a team of dedicated and experienced medical experts are ready to examine and diagnose patients.

The paraclinical, laboratory, biochemical, and radiological departments with modern technical equipment are always on duty to support the most effective and optimal medical examination and treatment, so that patients can enjoy the best medical services.

Specialist Doctor II Tran Minh Thao, Deputy Head of the Department of Examination on Demand, Bach Mai Hospital, in charge of the Cardiology Clinic said: “The implementation of the time frame from 5:00 p.m. to 9:00 p.m. from Monday to Friday every week has brought many benefits to patients, serving many subjects, meeting many requests from patients. The price of examination packages remains unchanged compared to during office hours and all tests, ultrasounds, X-rays, MRIs... are still performed as usual”.

People are satisfied with after-hours medical examination and treatment at Bach Mai Hospital, photo 2

After-hours examination prices remain unchanged.

Master, Doctor Nguyen Quoc Thai - Head of Quality Management Department, also a doctor specializing in Infectious Diseases on duty on October 18 shared: "Going to the clinic after hours, patients can quickly do the necessary tests and investigations without having to wait, and get the results immediately, so they feel more comfortable and satisfied. Doctors and nurses also have the necessary information to conclude for patients, so they feel less pressured. We support this policy and above all, patients benefit."

Source: https://nhandan.vn/nguoi-dan-hai-long-khi-kham-chua-benh-ngoai-gio-tai-benh-vien-bach-mai-post854310.html